Our services
The IT Service Desk provides support to staff and students on all aspects of computing support including:​
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Audio video and conferencing
- AV event management
- AV technical support
- AV technology
- Forum recording services
- Video and web conference
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Computer and software support
- Campus ICT facilities support
- Computer based exam support
- Hardware and software support
- Residential ICT facilities support
- Cyber security
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Email and collaborative workspaces
- Blackboard collaborate
- Sharing and storage of data
- Email services
- iLearn
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ICT procurement
- Computer shop
- ICT asset management
- ICT procurement
- Lease and hardware replacement
- Software licensing management
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New staff orientation of IT services
- Setup mobile devices to campus Wi-Fi
- Gain access your staff email
- Start using printing facilities
- Familiarise yourself with collaborative workspaces and electronic resources
- Find out about enterprise applications and online resources
- Access staff discounts on hardware and software
- Find out how to get help
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New student orientation of IT services
- Activation of your student IT account
- Setup mobile devices to campus Wi-Fi and student email
- Get started with computer and printing facilities
- Familiarise yourself with collaborative workspaces and electronic resources
- Find out how to get help
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Print services
- Print services for staff
- Print and copy services for students
- Print and copy services for students - HDR
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Telephone and mobile communication
- Booking of voice conferencing facilities
- Facsimile and SMS facilities
- Mobile communication devices & data purchasing
- Management of Cisco VoIP telephone services
- Residential phone services
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User access and passwords
- Activation of your student IT account
- Self service password
- Single sign-on
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Wi-Fi and network management
- Eduroam network
- Residential network
- Wi-Fi network
Want to learn more about what we can help you with? Search our database or select one of our IT Services.
Bond Online Support & Forms
Access: support.bond.edu.au
Tel: +61 7 5595 4444
Tel: On campus Dial 7 (8am to 5pm AEST)
Email: [email protected]
In person support (during semester teaching weeks): 8:30am-5pm Monday to Friday in the John & Alison Kearney Main Library, Building 1C.