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Psychology Clinic

Supporting the community since 1999  

The Bond University Psychology Clinic has been providing counselling services to the Gold Coast community since 1999. As of January 2024, the Psychology Clinic will now sit within a broader network of allied health services offered at the Bond University Health and Wellness Clinic (BUHAWC). Clients can continue to access essential psychological and counselling services and benefit from a range of additional allied health services, including physiotherapy, nutrition and dietetics, and occupational therapy.

This is a full-service teaching and training clinic where our psychology master's students complete their practical internship placements under the supervision of world-renowned psychology professors and practitioners. Our interns are all provisionally registered with the Australian Health Practitioner Regulation Authority (AHPRA) and have completed the equivalent of four years of psychology training. The placements undertaken at the Bond University Health and Wellness Clinic represent the final step before they move into professional practice.

The Psychology Clinic welcomes clients ranging from children to adolescents to adults and families. No referral is necessary. With a wide range of healthcare services available at the clinic, Bond counsellors can connect clients to additional support services where needed, both within BUHAWC and through our external network of professional healthcare providers.

Some of the areas we can help with include:

  • adjustment to university life
  • depression and other mood disorders
  • exam stress, anxiety disorders, phobias, panic attacks
  • obsessive / compulsive behaviours
  • adjustment to physical and health conditions
  • grief and loss
  • child behaviour problems and disorders
  • parenting and family problems
  • relationship or marital issues
  • lack of confidence or motivation
  • impulsive behaviours
  • controlling conduct and violence problems
  • substance abuse
  • occupational difficulties 

Clinic hours: Monday - Friday 
9am - 1pm and 2pm - 5pm

 

Important information

Fees

We know the financial pressures of today can have an impact on your mental health. 

APS recommended fees are ordinarily $280 per consultation hour for standard psychological services. Bond University fees are as follows: 

  • Free initial consultation 
  • $30 for additional therapy sessions
  •  Assessment fees $400

Payment is required at the time of consultation. We are not permitted to extend personal credit to individuals. The Clinic accepts payment via EFTPOS and credit cards.

Please note: As a training clinic, services are not suitable for individuals who are acutely psychotic, suicidal or in immediate crisis. If you are in crisis, please call Emergency Services on 000 / present to your nearest Emergency Department. 

Therapy appointments

Clinic appointments can be scheduled at a time suitable to both Clients and Provisionally-registered Psychologists. Traditionally a “consultation hour” is approximately 50 minutes; please be sure to arrive on time. The number and frequency of sessions depends on many factors and you may discuss this during your initial session. 

Confidentiality

With limited exceptions, information discussed with and recorded by our provisionally-registered Psychologists is confidential within the Clinic. You will be asked to provide written consent if information is to be provided to third parties outside the Clinic.  

Exceptions to this strict maintenance of confidentiality include the disclosure of information to relevant persons or authorities if there is:  

  • potential of serious physical danger to you or someone else
  • risk of child abuse
  • an enquiry from your legal parent or guardian if you are under 16 years of age, or  
  • information legitimately subpoenaed by a court or otherwise authorised for release by law (It is important to note that psychological records have no special legal privilege).

You do not have to provide to the Clinic all the personal information which is requested, but if you do not it may mean that the Clinic may not be able to provide psychological services to you. 

Your rights

In accordance with the Australian Psychological Society (APS) Charter for Clients of Psychologists, as a client you have the right to expect:  

  • treatment with respect
  • a clear explanation of the service you receive
  • consent prior to a service commencing and as it progresses
  • an explanation about the limits of confidentiality
  • competent and professional service
  • clear statements about fees
  • clarity regarding the outcomes towards which you and the psychologist are working
  • an estimate regarding the number of sessions required
  • service free from sexual harassment  
  • respect for your cultural background and language tradition 
Reporting problems

If you have any concerns or if difficulties arise in any service you receive, it is your responsibility to first discuss them with the psychologist intern. If, for some reason, your concerns are not resolved to your satisfaction, contact the Clinic Director to address any matters that remain.  

You may also lodge a complaint with one of the following authorities:  

Health Quality and Complaints Commission

Phone: 1800 077 308

Address: GPO Box 3089  
Brisbane QLD 4001

Psychologists Board of Australia

Phone: 1300 419 495

Address: GPO Box 9958, in your capital city

Australian Psychological Society

Phone: 1800 333 497

Address: PO Box 38
Flinders Lane Post Office
Melbourne VIC 8009  

Emergency services

Please note: As a training clinic, services are not suitable for individuals who are acutely psychotic, suicidal or in immediate crisis. If you are in crisis, please call Emergency Services on 000 / present to your nearest Emergency Department. 

For medical emergencies: Phone 000 (24 hours)

Where you can find us

The Psychology Clinic is located on Level 2 at the new Bond University Health and Wellness Clinic within the Bond Institute of Health & Sport (BISH), 2 Promethean Way, Robina (next to CBUS Super Stadium).  

Read about our Psychology Clinic

What I learnt from working at the Bond Psychology Clinic

If you're studying psychology, or are considering it, a placement at the Bond Psychology Clinic is invaluable.

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Read more about What I learnt from working at the Bond Psychology Clinic