Withdrawal without academic and/or financial penalty

If you have experienced serious and unavoidable disruption to your studies where special circumstances beyond your control have made it impractical for you to complete requirements for one or more subjects, you may be eligible to apply to withdraw without academic and/or financial penalty. It is your responsibility to read the information on this page before submitting your application.

Special circumstances

For an application to be considered, you must demonstrate that you have been impacted by special circumstances. and provide material evidence to support the application. Bond University has adopted the special circumstances guidelines as defined by the Higher Education Support Act (HESA) 2003. In order for your application to be considered under special circumstances, you must demonstrate that your circumstances meet the three following criteria:

Examples of special circumstances

The following are not considered as special circumstances:

Routine demands of employment
Family or customary obligations
Pre-planned travel
Demands of clubs and social or extracurricular activities
Unawareness of important academic dates that impact enrolment and withdrawal
Misunderstanding or unawareness of the published University Policies and Procedures
Not following correct enrolment or withdrawal procedures
Not following recommended academic advice
Impact on FEE-HELP, forfeiture of tuition fees or other financial implications

For pre-existing or ongoing conditions that were in place prior to the census date, you must demonstrate, by way of supporting evidence, there was an unforeseen deterioration, exacerbation or worsening of the condition on or after the census date, to such an extent that made it impractical to continue studying.

If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, please visit the Accessibility & Inclusion support page to learn about services available to assist you.

Student Services and Amenities Fee

If you are successful in your withdrawal application, you remain liable for the Student Services and Amenities Fee which is based on your enrolment at census date.

Application deadlines

If you are applying to withdraw without academic penalty, Bond's Withdrawal Without Penalty Procedure stipulates you must submit your application by 11.59pm on Friday of Week 7 (AEST) of the semester following that in which you were enrolled in the impacted subject(s).

For example, if you are applying to withdraw without academic penalty from a subject in the January semester, you must submit your application by Friday of Week 7 of the following May semester.

If you are applying to withdraw without financial penalty, the Higher Education Support Act (HESA) 2003 stipulates you must submit your application within 12 months of the date of withdrawal from the impacted subject(s), and if not withdrawn, then within 12 months from the end date of the semester in which the impacted subject(s) were undertaken.

If you are applying to withdraw without academic and financial penalty, this can be submitted within the one application.

Application checklist

Before applying to withdraw without academic and/or financial penalty it is important that you have read all information on this page and understand the requirements to be considered for a withdrawal without academic and/or financial penalty.

Refer to the checklist below to ensure you are able to meet the criteria required for the application.

3. Supporting documentation

Your application will not be considered without the provision of supporting documentation.

Supporting documentation:

Must be dated and written in English. On occasion, documentation in another language may be accepted, for example, illness or death of an overseas family member. In these cases, you will be required to have this supporting documentation translated into English by a certified NAATI translator.
For medical conditions or personal/family reasons, must be a true description of your circumstances by an independent registered professional. Retrospective documentation that merely states what you reported to a professional will not be accepted.
For employment related reasons, refer to the table below.

Refer to the below guidelines to assist you in obtaining and providing adequate supporting documentation:

Circumstance	Evidence required
New or ongoing medical condition	Official supporting letter from an independent AHPRA registered health professional. The supporting letter must include: the health professional's provider number the date of consultation(s) the date your medical condition commenced or worsened the severity of your medical condition when and how the medical condition impacted you
Personal/family reasons	Official supporting letter from an independent registered health professional. The supporting letter must include: the date your circumstances commenced or worsened when and how your circumstances impacted you
Employment related reasons	A signed and dated letter from your employer on letterhead with the following: Contact details of your employer Independent employer advice that your work arrangements changed unexpectedly, the date your work arrangements changed and the duration. Your previous work hours and location Your current work hours and location the reason for changed hours and location

Circumstance

Evidence required

New or ongoing medical condition

Official supporting letter from an independent AHPRA registered health professional. The supporting letter must include:

the health professional's provider number
the date of consultation(s)
the date your medical condition commenced or worsened
the severity of your medical condition
when and how the medical condition impacted you

Personal/family reasons

Official supporting letter from an independent registered health professional. The supporting letter must include:

the date your circumstances commenced or worsened
when and how your circumstances impacted you

Employment related reasons

A signed and dated letter from your employer on letterhead with the following:

Contact details of your employer
Independent employer advice that your work arrangements changed unexpectedly, the date your work arrangements changed and the duration.
Your previous work hours and location
Your current work hours and location
the reason for changed hours and location

Documentation that will not be accepted:

Supporting letters completed by family or friends (i.e. not independent)
Photos of injuries
Medical reports
Prescriptions
Pathology reports
X-rays
Referrals
Bank statements
Screenshots of social media messages

The University will not contact a health or other professional on your behalf in order to obtain supporting documentation or information.

It is your responsibility to gather all supporting documentation prior to lodgement of your application. Unless prior approval is granted, or Student Assist requests additional information to be provided, no further documentation will be accepted beyond submission of your application.

The University reserves the right to check the authenticity of any documentation provided. Students who are suspected of providing fraudulent documentation will be referred to the University Registrar which may result in disciplinary action.

If you require further information prior to submitting an application, contact Student Assist to discuss your circumstances.

4. Submit your application

After you apply

After you submit your application, you may be contacted to provide further information or supporting documentation.
Failure to provide sufficient information or supporting documentation at this stage may result in an unsuccessful application.
We will contact your faculty to confirm details such as your level of engagement with the subject content and assessment tasks prior to the census date.
Evidence of non-engagement or non-attendance prior to the census date in the impacted subjects may result in an unsuccessful application.
We may conduct an audit of any supporting documentation submitted electronically by contacting your health professional.
Once all documentation has been submitted and other checks have been conducted, you will receive an email to advise of an expected timeframe for assessment.
Once a decision has been made on your application, you will be sent an outcome notification to your Bond student email address. If your application is unsuccessful, you may be eligible to request a review of the decision within 28 days of the original decision being advised to you.

For more information, view the withdrawal without penalty: overview and process explanatory flowchart.

VIEW HERE

Need help?

If you have questions or need guidance, contact Student Assist.

Student Assist is a support unit located within the Main Library that can connect you with any assistance you may need. The team can provide personalised advice on all aspects of student administration at any stage of your university journey, and connect you with specialised help.

In person: Located in the Main Library - head straight from the entrance and look for the Information sign near the computer area.

Withdrawal without academic and/or financial penalty

Special circumstances

Examples of special circumstances

Student Services and Amenities Fee

Application deadlines

Application checklist

After you apply

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