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Office of Integrity

Bond University is committed to the values of integrity, respect, accountability and continuous improvement in relation to all aspects of the University’s facilities, services and operations. Feedback from staff, students and the community, is essential to ensuring continuous improvement.

The Office of Integrity is here to receive and engage with feedback, whether positive or negative, and whether a response is required. We view grievances, including complaints, reviews and appeals as opportunities for improvement, and we recognise the important role that whistleblowers may play in ensuring accountability. 

Your grievances and disclosures will be dealt with respectfully, fairly and in a timely manner. Your privacy and confidentiality will also be maintained, accepting that some degree of disclosure is likely to be required to process your grievance. This will be done in accordance with relevant University policies and procedures and applicable laws. 

Navigate this page to learn more about how the Office of Integrity can assist you, and find links to helpful resources. 

Make a complaint or provide feedback to Bond University

Feedback and complaints portal

Who we are

Dr Tara Felton
Chief Integrity Officer
07 5595 5731

Dr Emma Fergus
Manager, Complaints and Student Misconduct
07 5595 5043

  • You can provide feedback and complaints to the university through the feedback portal here.

    Negative feedback such as grievances is governed by the Student Grievance Management Policy. 

    Grievances include complaints about the University's operations, services or facilities, as well as requests for reviews or appeals of University decisions. These are covered by the Complaints and Feedback Procedure  and the Student Review and Appeal Procedure respectively. 

    View our FAQs below to learn more about grievances.

    Please follow the link to our Feedback and complaints page, if you would like to learn more about how complaints are managed at Bond. 

    FEEDBACK AND COMPLAINTS

    FAQs about grievances

  • If you are unhappy with a decision you have received from Bond University, you can lodge an appeal or submit a request for review.¬†

    Visit our Reviews and appeals page for information about the process, informal resolution options, example processes and ineligible reasons for review. 

    REVIEWS AND APPEALS PAGE

  • If you are unhappy with the way your grievance or concern has been dealt with or you consider the outcome to be wrong, there are a number of external agencies that may be able to assist you.¬†

    Further information about these and the processes to follow is available on our external reviews page and in the External Review Procedure.

    EXTERNAL REVIEWS PAGE

  • Bond University is committed to maintaining the highest standards of integrity at our Institution. We therefore welcome you to ‚Äėblow the whistle‚Äô on misconduct that you reasonably and honestly believe to be occurring at or in relation to Bond. Please ensure, however, that you do so in accordance with the Whistleblowing and Public Interest Disclosure Policy and Procedure.¬†

    In these FAQs, we respond to common questions about whistleblowing and public interest disclosures. However, disclosures will only be protected if they meet all requirements for the relevant type of protected disclosure. If you are unsure, we would encourage you to consult a legal professional prior to making the disclosure. Alternatively, you are welcome to contact the Office of Integrity for a confidential discussion, at¬†[email protected].

    FAQs about whistleblowing

  • As a Bond student, you are expected to comply with the University‚Äôs standards of behaviour when interacting with other students, staff, and members of the community. This includes adhering to the¬†Student Charter, the Student Code of Conduct, University Policies and Procedures and State and Federal Legislation.

    Learn more about staff and student academic misconduct education and awareness at our Academic Integrity page. 

    ACADEMIC INTEGRITY

    Student Code of Conduct

    All students have a responsibility to comply with the Student Code of Conduct:

    You are responsible for the integrity of your academic work. This includes properly acknowledging and referencing your sources, and accurately representing your own work. If you are found guilty of engaging in academic misconduct (such as cheating, acts of plagiarism, acts of fabrication, recycling content, colluding, falsifying data or ghost writing/contract cheating), depending on the severity of misconduct, you may receive a reduced mark, a fail grade for the assessment piece or the subject or you may even be suspended or expelled from the University. Visit the page on academic misconduct for more information. 

    Follow the link below to make a report in relation to student misconduct. 

    SUBMIT A REPORT

  • We've compiled some helpful information and links so you can learn more about Bond University's processes, policies and reports.¬†

    Guides

    Click on each of the guides below to learn more about the University's processes, support and expectations. 

    Reports

    In 2022, Bond University established a taskforce to oversee the implementation of strategies designed to strengthen our university’s response to sexual harm.

    Read the final report of the Vice Chancellor’s Taskforce into Sexual Assault and Sexual Harassment here.

    Bond University is committed to transparency in our response to this critically important issue. Public reporting fosters a culture of accountability and education which assists in minimising behaviours which lead to sexual harm. 

    Click here for our Annual Sexual Harm Report.

    Policies and procedures

    We strongly encourage the Bond community to be familiarised with Bond University‚Äôs‚ÄĮpolicies and procedures. Certain policies and procedures will provide an understanding of how you can resolve grievances, or find assistance to do so.¬†

    Read all of our policies and procedures here.

You can provide feedback and complaints to the university through the feedback portal here.

Negative feedback such as grievances is governed by the Student Grievance Management Policy. 

Grievances include complaints about the University's operations, services or facilities, as well as requests for reviews or appeals of University decisions. These are covered by the Complaints and Feedback Procedure  and the Student Review and Appeal Procedure respectively. 

View our FAQs below to learn more about grievances.

Please follow the link to our Feedback and complaints page, if you would like to learn more about how complaints are managed at Bond. 

FEEDBACK AND COMPLAINTS

FAQs about grievances

The standard you walk past is the standard you accept. 

‚ÄĒ Morrison, D. (2013)

Response to sexual harm

Bond University is committed to a safe and supportive learning and working environment for everyone within the Bond community. This includes taking a firm stance against all types of sexual harm. 

Bond University has a "no wrong door" approach to sexual harm. You can contact the Office of Integrity at¬†[email protected] to find assistance, or if you would like to discuss whether your matter involves sexual harm.

Bond has a range of services available to support you if you have experienced sexual harm and/or would like to report an incident of sexual harm. All sexual harm matters are dealt with sensitively, supportively, respectfully, responsibly and confidentially. These values are applied to all parties involved in the investigation and processing of sexual harm matters.

SUPPORT OPTIONS

FAQs

Respect

We undertake to manage your grievance respectfully and fairly. Please endeavour to do the same when dealing with us and any others involved in your grievance.

Unreasonable, offensive, belittling, derogatory, abusive or threatening conduct will not be tolerated.