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Reviews and appeals

If you believe that a decision you have received from Bond University is incorrect, you may be able to submit a request for review. Following a review of a decision, there may be an additional opportunity for you to submit an appeal against the outcome of the review.

In the majority of cases, the most effective and efficient way to deal with grievances about University decisions is to resolve them informally. You can start this process by contacting the person at Bond who made the decision in writing.

This will give the decision maker an opportunity to help you understand the reasons for their decision. This may include additional information about or explanations for the decision, potentially as well as information about the way forward.

If attempts at informal resolution have been unsuccessful, read on for FAQs about reviews and appeals and types of appeals and reviews.

For further assistance, contact the Office of Integrity


Find the right procedure to follow

Before beginning a review and/or appeal process, it's important to understand that not all appeals and reviews are covered by the Student Review and Appeals Procedure. If you wish to submit: 

Others are contained in schedules to the Student Review and Appeals Procedure. If your concern relates to any of the following, please read clauses 4.2 and 4.3 of the Student Review and Appeals Procedure along with the relevant supplementary procedure below: 

In all other matters, please follow the Student Review and Appeals Procedure.

Types of reviews and appeals

Click on the types of decisions below to find information on how to request a review or appeal.

In all applications, you should be able to support your application with one or more of these reasons listed on the page below. 

Note that where a review is available, you may only submit an appeal once the review process is finalised. 

"Business days" means Mondays to Fridays, excluding public holidays and any other days on which the University is officially closed. 

Appeal templates

The process of submitting an appeal will be a rare occurrence for most students. To assist you, the University has created templates that may make the process easier for you. However, there is no mandated format, and if you choose to structure your response in another manner in accordance with the relevant policy and procedure, it will still be considered. Click on the templates below to download the relevant one for you.

Academic & Administrative Decisions


Academic Misconduct


Legitimate reasons for appeal

In all applications seeking a formal appeal, you (as the student affected by the relevant decision) should be able to support your application with one or more of the following reasons:

  • new and relevant material exists that was not reasonably available to you before the decision was made but which would have had a significant impact on the decision; or
  • an order or penalty imposed on you as a result of a finding of misconduct was excessive or inappropriate in the circumstances of the case; or
  • a policy or procedure was misapplied that resulted in a real disadvantage to you; or
  • there was bias or conflict of interest on the part of the decision-maker; or
  • where the decision is to exclude you for unsatisfactory academic progress, there were extenuating circumstances that prevented you from completing your studies successfully.


Click on each of the FAQs below to find out more about appeals and reviews.


We undertake to manage your grievance respectfully and fairly. Please endeavour to do the same when dealing with us and any others involved in your grievance.

Unreasonable, offensive, belittling, derogatory, abusive or threatening conduct will not be tolerated.