Before you submit a request for review or appeal of a university decision
As a student, you may be eligible to request a review of or submit an appeal against a university decision.Â
Students seeking a review or appeal of a decision are encouraged to seek assistance and advice from the Bond University Student Association’s Advocacy Services before proceeding. Click here for more information.
The types of decisions that can be reviewed and/or appealed include:
- An administrative decision (for example, refusal to waive financial penalties)
- An academic progress decision to exclude a student from their program of study in accordance with the Academic Progress Policy
- An academic decision aside from exclusion (for example, review of results)
- A misconduct decision made in accordance with the Student Code of Conduct Policy
A full list of reviewable and appealable decisions is available in the Student Grievance Management Policy, Schedule B1.
An applicant for admission to a program of study may submit an appeal where this is consistent with Schedule B1. Unsuccessful entry into a program due to failing to meet entry requirements is not appealable.
Has the original decision process been completed?
The process has been completed when you have received a written outcome notifying you of the original decision with advice on the correct avenue for further reviewing the decision. After seeking a review of the decision, when you receive a written outcome notifying you of the review, the notification will include advice as to whether you are eligible to appeal the outcome of the review.
Am I within the time limit to submit a request for review or appeal?
For most decisions, a review or appeal can be undertaken if you submit your application within 10 business days of receiving the previous decision. Some decisions affecting international students may extend to 20 business days. Refer to the Student Review and Appeals Procedure, Schedule A.
Policies and Procedures
All decisions listed below are managed in accordance with the Student Grievance Management Policy and Student Review and Appeals Procedure. Students are required to consult both the policy and procedure before submitting an appeal.Â
Decision-specific schedules contained within the policy and procedure are listed in the tables below.
The University’s Guidance for Appealing University Decisions will assist you with appeal preparation.
Academic and Administrative Decisions
| Decision Type | Review of Decision | Formal Appeal |
| Assessment results | Seek review of results in accordance with Student Review and Appeals Procedure, Schedule B:
| Appeal outcome of review of results to University Appeals Committee in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Clause 4.3    Appeal letter template |
| Other academic decisions (e.g., refusal of request to change program, refusal to grant academic credit) | Contact relevant SASQ team and seek review in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Clause 4.2 | Appeal in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Clause 4.3 |
| Administrative decisions (e.g., refusal of deferred exam application, refusal of international student letter of release, refusal of withdrawal without penalty, scholarship termination) | Contact Student Business Centre and seek review in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Clause 4.2 | Appeal in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Clause 4.3 |
| Exclusion from program of study for unsatisfactory academic progress (in accordance with Academic Progress Policy) | n/a | Appeal exclusion to University Appeals Committee in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Schedule C |
Academic and General Misconduct Decisions
| Decision Type | Review of Decision | Formal Appeal |
| Academic Misconduct (in accordance with Student Code of Conduct Policy) | n/a | Appeal to University Appeals Committee in accordance with Student Grievance Management Policy and Student Review and Appeals Procedure, Schedule D |
| General Misconduct – Level 1 and low Level 2 student general misconduct (in accordance with Student Code of Conduct Policy)                                  | Show cause to decision maker (refer to Student General Misconduct Procedure, Clause 4.3.1)                                                              | |
| General Misconduct – high Level 2 and all Level 3 student general misconduct (in accordance with Student Code of Conduct Policy) | n/a |