Skip to main content
Start of main content.

Your expectations

As a Bond student, you are entitled to have certain expectations. These include:

  • studying high-quality, innovative programs, with readily available access to program information
  • experiencing a positive, cooperative, service-oriented, and safe learning and teaching environment
  • feeling safe from bullying, harassment, and discrimination
  • access to  relevant support services
  • the ability to make a complaint or lodge an appeal

Higher Education Standards Framework

The Higher Education Standards Framework (Threshold Standards) 2021 (HES Framework) has been structured to align with student experiences — from enrolment to award of qualification. In line with the requirements of the HES Framework, Bond University provides information in relation to:

Academic requirements and deadlines

Access the University’s Academic Calendar for important deadlines. Search programs and subjects to view academic requirements.

Reviews and appeals

Visit our Reviews and appeals page to find out more about submitting a formal appeal. 

Feedback and complaints

For information about providing feedback to the university or making a complaint, visit our Feedback and complaints page. 

Access to learning resources

View subject content and resources and interact with academics and students on the Student Learning Portal iLearn.

Click here for information concerning computing support services.

Enhancing personal safety and security

Visit our Safe amd respectful communities site and the University’s Safety and security webpages.

Fees and refunds

Click here for information regarding fees.

Click here for information regarding refunds.

Advocacy and support

You have the right to be represented by an independent, democratically elected student association. The Bond University Student Association (BUSA) provides a range of services to improve the student experience.

Additionally, independent information and support is available to current students who believe their rights may have been adversely affected by the University. Click here for more information on advocacy and support.