Services and support
Bond University's services and support extend throughout all areas of university life. The Student Success and Wellbeing team provides a range of personalised wellbeing and academic student support services including Student Success Advisors to help connect you to the right supports, Accessibility and Inclusion, Counselling, Medical and Health Service and Indigenous student support. This holistic and personalised approach to supporting you through your university journey is what we call BondCare.
Navigate through the range of services and supports below.
New Students
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Support for first year students
We offer one-on-one academic support to all first-year students at Bond. Book an appointment to develop effective study habits and get set up for academic success.
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Support for students under 18 years old
At Bond University we place the highest value on creating a welcoming, inclusive, and supportive environment.
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International students support
To ensure, as an international student, your time at Bond is as enjoyable as possible, we have various support services available to you.
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Bond Connect
Bond Connect is a central portal for students to navigate through essential services, platforms and support programs.
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Building a Better Bondy
All Bond students have access to our new Community page on the iLearn system that will connect them to a wide range of wellbeing and study support initiatives.
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Learning and accessibility support
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Academic Skills Centre
Free one on one personalised help with assignment organisation, study strategies, academic writing, referencing, maths, statistics and Excel.
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Accessibility and inclusion
At Bond University, we endeavour to provide students with a seamless transition to university and student life. Bond’s dedicated Accessibility and Inclusion Advisor provides students with a medical condition or disability with support.
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Library
Bond University Library provides customer-focused, quality innovative services, information resources and programs to support the teaching, learning and research needs of the University community.
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Computing support
The IT Service Desk provides support to staff and students on all aspects of computing support.
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Wellbeing support
Wellbeing services
Bond Student Wellbeing. Student Wellbeing is committed to providing programs, services and a supportive environment to ensure the wellbeing of all students both on campus and off-shore. Our student wellbeing team is prepared with an all encompassing
Medical and Health Service
The Medical Clinic is a service for currently enrolled Students and Staff members of Bond University. Make an appointment with our Doctor on +61 7 5595 4043. Opening Hours: Mon-Fri 8.30am-5.00pm
University safety and security
The Bond University campus is patrolled 24 hours a day, seven days a week by our on campus security officers and monitored by security cameras.
Safe and respectful communities
Student wellbeing is a core focus of ours at Bond University. Understand Bond's response to sexual misconduct, learn more about Bond's Student Support Strategy and discover how we are creating a safe and respectful community.
Career support
Career Development Centre
Our qualified team provides a full suite of career guidance services. Right from day one, we can help you define your career path, write applications and resumes, prepare for interviews and make contact with key employers.
Nyombil Indigenous Support Centre
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​Nyombil Indigenous Support Centre
Bond University is committed to providing a supportive learning environment for Aboriginal and Torres Strait Islander students where they can complete higher education programs at the same rate as, or at a better rate than, non-Indigenous students.
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Nyombil Centre - Indigenous Student Success Program
Through ISSP funding Bond University provides personalised support services to help our Indigenous students succeed.
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Nyombil Centre - Scholarships
Every year, Bond University offers a range of full and part-fee scholarships to outstanding school-leavers and mature age applicants who have excelled academically or through extracurricular engagement and leadership roles.
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Yarning with Purpose
As part of the Leadership and Development program available to our students, we provide a platform for the sharing of our knowledges and ways of knowing among our students and throughout the university.
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Indigenous Student Mentoring and Tutoring Program
The Indigenous Student Mentoring and Tutoring program is a free peer assisted learning program provided by students for students enrolled in a Diploma or Undergraduate program at Bond University.
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Student rights and responsibilities
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Feedback and complaints
We are dedicated to making the complaints process as simple, transparent and accessible as possible.
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Advocacy and support
The Bond University Student Association (BUSA) provides independent advocacy services to students by way of advice, information, support, and assistance on a wide range of topics, issues and decisions that may adversely affect students.
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Reviews and appeals
As a student, you may request a review of or submit an appeal against a university decision that adversely affects you.
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Your responsibilities
As a Bond student, the University expects you to take responsibility for your own excellence in learning, engagement and behaviour.
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Policies and forms
We strongly encourage Bond students and staff to familiarise themselves with Bond University’s policies and procedures, and to observe the regulations, rules, and policies of the University.
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Additional support and services
Student surveys
Bond takes student feedback seriously and the feedback students provide informs changes to processes and services. For the opportunity to have your say, check your Bond email account and watch out for invitations to participate in surveys such as those sh
Policies and forms
We strongly encourage Bond students and staff to familiarise themselves with Bond University’s policies and procedures, and to observe the regulations, rules, and policies of the University.
JP/Commissioner for Declarations service
Justices of the peace (JPs) and Commissioners for declarations (Cdecs) are available on campus to assist with witnessing and certifying legal documents for Bond University students and staff.