The BondCare Student Safety and Wellbeing Reporting/Referral System helps identify students whose wellbeing may be at risk or who many need additional academic support. We aim to provide timely and appropriate support to our students, and provide access to the resources and services they need to succeed and thrive as students.
If you or someone you know are impacted by wellbeing concerns, tell us by submitting a BondCare Wellbeing Referral.
It is important that we know when you or a student you know is having issues involving:
- Wellbeing and general health
- Mental Health
- Academic performance
- A known or unknown ongoing health condition
- Diversity and inclusion matters
- Safety in relation to themselves or others
- Social relationships
Submit a referral
Submitting a Wellbeing Referral is a way for our community members to alert Bond University when a student is experiencing personal difficulty. We encourage you to report concerns regarding a student as soon as possible. Providing early support to a student can sometimes be critical to personal and academic success.
Additional information and support services
After submitting a referral
Bond University will review the details of a referral and activate a coordinated response to support the student. A student identified as requiring support will be offered the opportunity to engage with staff and support services to discuss their support needs. For self-reporting, if you provide contact details, we will contact you about your concerns to discuss what can happen next.
If your referral entails concern for another person, we may contact that person.
Following up on your referral
If you need to follow up regarding the status of a referral, or if you have additional information or a change in level of concern, contact us directly at [email protected]. Bond University may need to request additional information for clarification.
Bond University support services
8:30am - 5pm, Monday to Friday
Student Counselling 07 5595 4043 [email protected] Medical Clinic 07 5595 4043 [email protected] Victoria Benmore,
General Manager of Student Wellbeing
07 5595 5850 [email protected] Iesha Shafei,
Student Wellbeing Advisor (BBS)
07 5595 5853 [email protected] Chloe Rowley,
Student Wellbeing Advisor (HSM)
07 5595 5854 [email protected] Natalie Ball,
Student Wellbeing Advisor (FSD + Law)
07 5595 5850 [email protected] Alana McKinnon,
Accessibility & Inclusion Advisor
07 5595 4014 [email protected] LEARNING SERVICES
8:30am - 5pm, Monday to Friday
Academic Skills Centre 07 5595 4783 [email protected] Nyombil Indigenous Centre 07 5595 5652 [email protected] LIBRARY SERVICES Main Library, Law Library
and Multimedia Learning Centre
07 5595 1510 [email protected] 24/7 ASSISTANCE Bond Security 07 5595 1234 [email protected]
External emergency contacts
If you are experiencing a crisis please contact Emergency Services on 000 or refer to the other emergency contact details below:
13HEALTH 13 432 584 1800RESPECT 1800 737 732 Acute Care Service 1300 642 255 Beyond Blue 1300 224 636 Brisbane Sexual Assault Service 07 3636 5207 Crisis Counselling Service 1300 363 622 Domestic Violence Line 1800 811 811 Family Drug Support 1300 368 186 Gold Coast Centre Against Sexual Violence 07 5591 1164 Gold Coast Homelessness Service 07 5579 6060 Headspace 1800 650 890 Homeless Hotline 1800 474 753 Kids Helpline 1800 551 800 Lifeline 13 11 14 Men's Line Australia 1300 789 978 Mental Health Acute Care Service 07 5537 0660 National Hotline for Domestic Violence and Sexual Assault 1800 737 732 Q-Life 1800 184 527 SANE Counselling Support 1800 187 263 Sexual Assault Helpline 1800 010 120