What is BondCare?
BondCare is Bond University’s approach to caring for and supporting students and the broader university community.
BondCare enables student success through the provision of personalised engagement, care, and safety responses, and empowers students to achieve their goals by addressing academic, wellbeing, and safety barriers to success. BondCare is supported by a coordinated network of educators, professional and specialist staff working in partnership with our students, providing individualised advice, support, and care throughout the university journey. To make a referral for wellbeing support using the online platform, click here. For further information on the range of supports, click here.
BondCare's online platform also makes it easy for students, staff and community members to report situations that require serious attention and a coordinated response, including responding to all forms of gender-based violence, sexual assault and harassment, and reporting inappropriate behaviours and general misconduct. To disclose or report gender-based violence, including sexual assault or harassment using the online platform, click here. You can choose to make a report anonymously but please be aware this may limit our ability to follow up with you.
Students can seek wellbeing support or report a matter of concern for themselves or for a fellow student.
University academic and professional staff can seek support for and refer students, or report issues of concern through the BondCare online platform. Members of the public can report concerns regarding misconduct, and any unwanted or inappropriate behaviours.
Referral for wellbeing support
If you or a fellow student is experiencing challenges impacting their academic success or wellbeing, please submit a BondCare Wellbeing Referral to be connected to the most appropriate on-campus service. Staff can also submit a referral for concerns about a student’s academic, health, or mental wellbeing.
Disclose or report gender based violence including sexual harm
If you would like to disclose or report an incident where you or someone you know has experienced gender-based violence such as sexual assault or harassment, you can access the online platform or seek support through any of the support services you feel comfortable accessing. Your safety and wellbeing is our highest priority and we will respond to your report to provide support and explain options to you, as a matter of urgency. Whilst your privacy will always be respected, you can report anonymously should you wish to.
For more information about Bond University’s approach to preventing and responding to gender-based violence, including what happens after you make a disclosure or report, please follow this link, click here.
What happens after I make a referral or report?
Bond University will review the details and activate a coordinated response to support the individual. Students identified as requiring support will be offered the opportunity to engage with staff and support services to discuss their support needs. If you provide contact details, we will contact you about your concerns to discuss what can happen next.
If you have made a referral or a report on behalf of or regarding another person, please be aware we may be in contact with that person.
University safety and security
The Bond University campus, including the Bond Institute of Health and Sport, is patrolled 24 hours, 7 days a week by the onsite safety and security team. For key contacts including emergency contacted follow this link, click here.
General misconduct and complaints
For students, staff or members of the public to provide feedback, make student-related complaints and report misconduct and inappropriate behaviour.