We've got the answers to your frequently asked questions
At Bond University, we remain committed to ensuring our exceptional student experience can be enjoyed by every student – whether you're located in Australia, or overseas.
You may have some questions about your upcoming semester, and we're here to help. Browse the answers to our most frequently asked questions below, or get in touch with your Regional Manager to speak to someone directly.
Another great way to stay in touch with us, both ahead of starting your studies and after you have begun university, is to join your commencing cohort's Facebook group. Meet your fellow 'Bondies', keep up to date with Orientation activities, and learn more about life at Bond.
Are you an international student? We can't wait to welcome you to our beautiful campus on the Gold Coast in Australia. Our borders are open for all fully vaccinated international student visa holders, so be sure to apply for your visa as soon as possible and book your travel to Australia to begin your journey.
View our dedicated webpage to find comprehensive information on travelling to Australia to begin your studies. Learn more.
Questions and answers
Do you have a question about starting study in our upcoming semester? Find the answer below.
I am currently in Australia. Can I come to campus?
The majority of our classes are now conducted fully face-to-face and on campus, especially for small group instruction (tutorials, seminars, workshops and lab sessions). Please note that some classes or aspects of certain subjects may continue to be delivered remotely for now.
Those who cannot attend classes in person will still experience Bond's standout student experience through our multi-modal class delivery.
To satisfy their visa requirements, all international students must commence study on the Gold Coast / at the Bond University campus upon arrival in Australia.
I’m overseas and unable to travel to Australia at this time. Can I start my studies at Bond remotely?
We understand there will be some students who will not be able to travel to the Gold Coast for the beginning of the next semester. The University is committed to continuing a multi-modal approach to teaching in 2022, meaning students can begin their studies, including all assessments, on campus and/or remotely.
There may be circumstances where certain programs are not available remotely – refer to your preferred program's webpage to confirm it is being delivered in a multi-modal format.
Please note that for international students, it is a visa requirement to be studying on the Gold Coast / at the Bond University campus once you arrive in Australia.
How long will remote learning be available for?
Multi-modal delivery of classes is temporary, but we are committed to continuing to offer flexible learning options throughout 2022.
What technology do I need to be able to study remotely?
The most important thing is that you have access to a personal computer, laptop or tablet, as well as a reliable internet connection. As a Bond student, you will have access to our University ‘Blackboard’ online learning platform, iLearn, which has a built-in interactive online classroom feature called Collaborate. We recommend using Chrome.
How do I access Collaborate?
Once you are admitted into your program, you will be able to access Collaborate through your iLearn Student Portal – you don’t need to download it. You will join sessions directly from a web link provided by your lecturer, or from your subject page in iLearn.
How will assessments and group projects work?
Assessments will continue to be tailored to remote learning, ensuring assessments remain engaging, authentic and rigorous. They will be a mix of online tests, take-home examinations and alternative assessments.
Technology and tools such as Collaborate – which allows for break-out rooms for group work – Microsoft Teams via Office 365 and other technological tools will support productive, seamless group project work.
How do I book an online appointment with the Academic Skills Centre?
Bond’s Academic Skills Centre offers a range of services including free one-on-one help in organising your assignments, academic writing style, referencing, English and Maths. You can book an online appointment with the Academic Skills Centre online via your iLearn student account. Alternatively, you can book by emailing [email protected].
How do I contact my lecturer?
At the start of the semester, you will be provided with the contact details for your lecturers and Faculty staff. You can contact them directly. You can find the contact details for your academic or Faculty staff via the Staff Directory.
How do I book an appointment with counselling?
Medical and counselling services provided by Bond University will continue to be available on a bulk-billing basis for eligible students and where possible has been expanded to allow remote (telehealth) consultations. Students located in Australia can access counselling support through Bond – email [email protected] to book an appointment. For students located overseas, we encourage you to contact counselling support in your home country.
What additional support will be available for students who are studying remotely?
The University is very aware that the remote delivery of your subjects using technology must meet your expectations of Bond’s high standards of teaching, learning, resources, support and student welfare. This alternative format for the delivery of our classes will be accompanied by a range of services consistent with the high standards we expect of ourselves in relation to your experience.
For instance - we will provide:
- Study assistance and support sessions;
- Private online academic consultations;
- Additional online academic resources;
- Careers advice;
- Enhanced Information Technology Services help-line services;
- Greater access to online library services;
- Online social events; and
- Advice and support for administrative, enrolment and other services.
Medical and counselling services will continue to be available on a bulk-billing basis for eligible students and where possible has been expanded to allow remote (telehealth) consultations.
What resources and services are available from the Library?
The Library has an extensive collection of online resources including ebooks and journals, which you will be able to access from wherever you are located.
The Library team also provides virtual services to support you with your questions and assignments. You can reach out to the team in a number of ways, including online chat and consultations, as well as referring to help resources and FAQs. Visit the Library’s website to search for resources, use virtual services and get contact information.
What are the latest interstate travel restrictions? Do they affect me?
To slow the spread of COVID-19 the Queensland Government has, from time to time, restricted entry into the State. For more information including quarantine requirements, visit the Queensland Government website.
I am relocating to the Gold Coast from within Australia. Will I be allowed to enter Queensland?
From 1am Saturday, 15 January, 2022, domestic travellers are able to travel to Queensland with no restrictions. Queensland entry passes are no longer required for anyone travelling to Queensland from anywhere in Australia.
When is the census date?
The sensus date is four weeks after the semester starts.
Australia is an inclusive and welcoming country, and as of January 2022, has no border or quarantine restrictions in place for fully vaccinated student visa holders. We look forward to seeing you here on campus, whether you are a returning student or new to Australia.
The Gold Coast is home to 32,000 international students from more than 130 countries, and has earned a reputation as Australia’s favourite classroom for international students. Bond University is also renowned for its global cohort and perspective, Almost 50 per cent of students are international, hailing from more than 90 countries.
Am I able to travel to Australia to commence my studies?
With Queensland opening borders to all fully vaccinated student visa holders with no quarantine required, Bond University’s campus is open and ready to welcome you as soon as you are ready and able to safely travel.
Eligible students who meet the criteria outlined below no longer require an exemption to travel to Australia. In addition, eligible fully vaccinated international travellers are able to travel into Queensland as of 1am Saturday 22 January, with no quarantine required on arrival.
- Hold a valid student visa
- Be fully vaccinated and travel no earlier than seven days after receiving a completed dosage of a vaccine approved or recognised by Australia’s Therapeutic Goods Administration (TGA)
- Provide proof of COVID-19 vaccination status and certificate requirements - available on the Australian Passport Office website.
- Present a negative Rapid Antigen Test (RAT) within 24 hours of your flight's departure, or a COVID-19 Polymerase Chain Reaction (PCR) test taken within 72 hours of departure (please note that some airlines may require a PCR test depending on where you are travelling from / through to travel to Australia).
I am onshore in Australia, but not on the Gold Coast. Do I have to move to the Gold Coast to commence my studies on campus?
For international students, it is a visa requirement to be studying on the Gold Coast / at the Bond University campus once you arrive in Australia.
Students who are currently in Australia and are able to relocate to the Gold Coast are recommended to complete their classes face-to-face. Some programs within the Faculty of Health Sciences and Medicine require mandatory on-campus attendance.
Do I need a visa to start studying remotely?
Yes, students currently outside of Australia are recommended to submit their visa application as soon as they have the required supporting documentation, for example health check, English language testing and evidence of financial capacity.
Students do not need a visa if they are offshore and studying remotely (online) with an Australian education provider, however all students are required to have a student visa to enter Australia.
The Australian government has recommenced granting student visas for applications lodged outside of Australia. This will ensure that when borders re-open, students will immediately be able to make travel arrangements.
If you are currently in Australia, you must not allow your student visa to lapse, even if you are studying remotely. You should submit your visa application to the Department of Home Affairs immediately.
I have a visa to start next semester, but I am not in Australia. Do I need to apply for a new visa if I come to campus at a later date?
You will be able to enter Australia for future semesters on your original visa that was granted as long as the visa remains valid. We recommend that you check your visa is valid at least a month before travelling. If you have a COE for a later start, your visa is likely to remain valid, but as always, check with Australian immigration directly. Before your visa expiry date, you may need to apply for a new student visa to ensure you have a valid visa to complete your studies and graduate.
Will remote (online) study be counted towards my eligibility to apply for a Temporary Graduate (subclass 485) visa (post-study work visa) following completion of my studies?
The Australian Department of Home Affairs will be making changes to eligibility for subclass 485 visas for those impacted by COVID-19. Studies undertaken outside of Australia as a result of COVID-19 travel restrictions will count towards the Australian Study Requirement for existing and new student visa holders. However, in order to meet this requirement, you must hold a student visa. Students who are overseas are recommended to submit their visa application as soon as they have the required supporting documentation.
My school has been closed and I cannot access my formal school results or transcripts. Will you accept other documents instead?
We understand that sourcing certified academic results may be difficult at this time. Our Admissions team can consider alternative documents so that we can continue to assess your application and issue you an offer. If you have questions about your documents, please contact your Regional Manager.
I live in a different time zone. When will my classes be?
The timetabling for the upcoming semester is being finalised, and class times will vary by program and the location of the program's student cohort. You will receive more information when it is time to enrol and confirm your timetable.
I am an international student located overseas. How can I access counselling support?
Due to legal and health practitioner requirements, Bond University counsellors cannot offer remote counselling services to students located overseas. If you are an international student commencing your studies overseas, we encourage you to contact counselling services in your area for support.
Information on student visas has been sourced from the Department of Home Affairs website. For further detail on student visas, please refer to the Department of Home Affairs.
What are the key dates for the next semester?
Enrolment through eStudent will be available on Monday, 25 July for students to finalise their enrolment.
Orientation will begin on Tuesday, 6 September, with classes commencing on Monday, 12 September. A normal 12-week teaching semester will follow.
What are my accommodation options?
Bond University is located in Robina, a friendly and central suburb within close proximity of beaches, parks, shopping centres and restaurants. As a result, many students choose to live off campus to experience all that life on the Gold Coast has to offer. There are many affordable suburbs close to Bond or within short driving distance, with students choosing to share with friends or housemates, live by themselves, or participate in homestay to settle in.
Bond also offers on-campus student housing with a limited number of places available. Student housing is extremely popular and in high demand, so it's important to apply as soon as you are able if this is your preferred option.
What if I have booked on-campus accommodation, but can't make it to campus?
We recognise that some students may not be able to travel to campus for the semester. If a student cannot take up their place in on-campus housing due to COVID-19 border restrictions, the room fee and balance of the dining plan will be refunded.
If you have any queries or require any further information in relation to student housing, please contact:
E: [email protected]
P: +61 7 5595 5000
What do I need to know about 2022 tuition fees?
Confirmed 2022 fees are now published on the program and subject pages on our website. Find fees for your program.
The Bond University Refund Policy can be accessed here.
Will the Student Services and Amenities Fee be levied?
Regardless of whether students are studying remotely or on campus, all Bond students have access to an extensive range of support services, including employment and career advice, student advocacy and legal services, and more. Students can access all services remotely. These services are supported by the Student Services and Amenities Fee, which will be levied in the upcoming semester. For those unable to study on-campus due to border and travel restrictions imposed by Government, the 2022 Student Services and Amenities Fee will be set at the part-time rate. Eligibility to apply for the part-time rate is based on travel restrictions, if applicable. Learn more and apply here.
What I do if I have COVID-19?
The Queensland Government provides information in relation to COVID-19 on their website.
The University will work with you to put in place a plan to support your studies. If you have COVID-19, you must inform the University by emailing CV Support. Students who knowingly attend campus during a period when they are required to self-isolate will be in breach of the University's regulations.
If you are staying in on-campus accommodation and are required to isolate, support will be provided, including food services to your room while you are in isolation, telehealth medical services, welfare support and Rapid Antigen Testing (if needed). Please email CV Support for more information.
Your Regional Manager is here to help with any specific questions you have about starting in September.