Coronavirus (COVID-19): advice and support for the Bond community. Read more

Coronavirus information for students

Frequently asked questions

 

Health and wellness

The University has set up a  Coronavirus Response Team  to monitor all aspects of the situation and ensure the health and safety of our community. The team is taking daily advice from the relevant Federal and State government agencies. Up-to-date information is published on this webpage. 

Strict protocols have been put in place to ensure that individuals who are at-risk of carrying the COVID-19 coronavirus are separated from the University community. 

Bond University has implemented additional protocols and procedures including: 

  • Elevation of hygiene procedures around food & beverage outlets
  • Continuation of the review of large gatherings and particularly those that involve external visitors
  • Further protective protocols in our Medical Centre. 
  • Bond University is promoting healthy personal hygiene habits as advised by health experts and introducing other practical measures, including the installation of hand sanitiser units throughout the campus and antiseptic wipes in busy shared facilities. All students and staff are asked to take additional care at this time. 

The University is also developing contingency plans to ensure that we are able to deliver academic programs, assessments and exams, and essential services if circumstances worsen.

Yes, however, all students are staff are encouraged not to visit campus unless the purpose for their visit is essential.

All classes on-campus have ceased and students can complete all of their remaining academic tasks remotely.  Work from home arrangements have been put in place for all staff whose jobs can be undertaken remotely, and the vast majority of staff are not attending campus.

We have had precautionary policies and procedures in place since January to minimise the risk of exposure for our community and we continue to monitor the situation carefully. It is our intention that the campus remains available for essential purposes while it is safe to do so and recommended by the relevant authorities. 

We ask all members of our community to remain vigilant, behave responsibly and support their fellow students and colleagues.

Self-quarantine means staying at home and not accepting visitors. People who are in quarantine should not attend public places, in particular work, school, childcare or public areas of university campuses. Only people who usually reside in their home or other place of residence should be permitted on the premises. Do not allow visitors into the home or residence. There is no need to wear masks in the home or residence. Where possible, get others such as friends or family, who are not required to be in quarantine, to get food or other necessities for you. 

The most common symptoms of COVID-19 are fever, tiredness, and dry cough.

Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea.

These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing.

Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.

More information: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

Social distancing is important because coronavirus (COVID-19) is most likely to spread from person-to-person through:

  • Direct close contact with a person while they are infectious or in the 24 hours before their symptoms appeared
  • Contact with droplets from a confirmed person's cough or sneeze, or
  • Touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

So, the more space between you and others, the harder it is for the virus to spread.

Here are some ways to stop or slow the spread of infection:

  • If you are sick, stay away from others
  • Where practical, stay more than 1.5 metres from others
  • Sanitise your hands when entering and leaving buildings
  • Regularly clean and disinfect high touch surfaces
  • Use tap and pay rather than handling money
  • Try and travel at quiet times and try to avoid crowds and open vehicle windows where possible.

Why social distancing is important.

Students and staff can help by: 

  • Observing simple personal hygiene to reduce exposure to illness  - as per the  World Health Organization Novel Coronavirus advice for the public 
  • Staying at home when you are unwell
  • Avoiding large public gatherings 
  • Keeping a distance of 1.5 metres between you and other people where possible
  • Minimising physical contact, especially with people at higher risk such as older people and people with existing health conditions
  • Ensuring your personal contact details (including mobile number and emergency contacts) are up-to-date in eStudent (students) and for staff, please login to your employee details via the Web Self Service site.

Please ensure your personal contact details (including mobile number and emergency contacts) are up-to-date in eStudent.

If your specific query about the coronavirus isn’t answered on this webpage you can contact [email protected]   

 

Learning and teaching

The Main Library and MLC are open, but a valid Student ID Card is required for access.  The Law Library has closed from Friday 27th March.  Please monitor Library Opening Hours via the Library website and Library news https://library.bond.edu.au/

Assistance is available from the Library via :  

Phone : (07) 5595 3550

Email : [email protected]

Online Chat :  via the Library Website (when a Librarian is available)

Online Consultations with a Faculty Librarian can be booked via https://library.bond.edu.au/help-support/ask-librarian

All current loans (excluding 3 hour Reserve and Equipment loans) have had their due dates extended until 11 May 2020. All cost recovery fees and late fees will be waived and demerit points will not be incurred.

While the Main Library remains open, requests for items from the Law Library physical collections will be managed by the Library Service Desk in the Main Library from 27th March.

From the 27th of March we are unable to supply books through Document Delivery. This is due to the closure and limited supply from partnering libraries. Journal articles can still be requested. https://library.bond.edu.au/using-library/borrowing-access/document-delivery

Still got a Question? Try our Library Frequently Asked Questions (FAQs) : https://bond.libanswers.com/

The University has a range of technology-driven multi-modal learning opportunities to support its face-to-face teaching. These technologies are being further developed as part of contingency planning for greater disruption that may occur as a result of coronavirus (COVID-19).

Your Bond email address is your formal point of contact with the university and will be used for all critical messages. You should monitor your Bond email address and your iLearn account carefully.

You should also ensure your personal contact details (including mobile number) are up-to-date in eStudent so that we can contact you in an emergency.

You can participate in a Collaborate class remotely, over the internet, by using your desktop, laptop, Android or iOS smartphones and tablets. For what to expect and how to participate in a class through Collaborate, see here:https://bond.service-now.com/kb_view.do?sysparm_article=KB0009423

Most software for learning is already available for students to access off campus (e.g. iLearneStudentStudent PortalLibrary websiteOffice365 applications). For classes through Collaborate, you can join a session directly from a web link provided by the lecturer or from your subject page in iLearn. Some useful information on how to get started and call into a session can be found here: https://help.blackboard.com/Collaborate/Ultra/Participant

 

Copy your files to OneDrive: If you have critical files on your personal H:\ drive that you want to access remotely you should copy them over to Bond’s OneDrive file system, available at https://onedrive.bond.edu.au/.

Please follow the instructions found here: https://bond.service-now.com/kb_view.do?sysparm_article=KB0009409

Ensure you copy only the files that you will need to OneDrive.

If you are unable to contact your lecturer, you should instead contact the Faculty Student Affairs and Service Quality teams at the following links:

Students are able to access Adobe remotely by installing and accessing Adobe Create Cloud Desktop apps on your computer.  Please note that this service is being provided courtesy of Adobe, and is valid until 31 May 2020. Please see here https://bond.service-now.com/kb_view.do?sysparm_article=KB0009429

All clinical placements will continue as scheduled unless the placement provider decides to suspend student access. In such cases, students that are impacted will be contacted individually.

Students will not be required to attend placements if they are uncomfortable with the risks they face in that environment.  In these circumstances, alternative learning and assessment activities will be devised.

Please ensure you do not attend placements if you are unwell, particularly if you are experiencing fever or respiratory symptoms. If you are not able to attend, follow usual sick leave processes to notify the relevant people.

If your placement is in a healthcare service, follow the advice of health authorities and your placement provider in terms of personal hygiene, including hand washing and coughing/sneezing etiquette, and follow the protocols, procedures and advice from your clinical supervisor regarding the use of personal protective equipment (PPE).

 

Student services

Appointments with Academic Skills Centre staff can be made online, including free one-on-one help with organising your assignments, academic style, referencing, English, and maths.

Assistance is available across:

  • All faculties
  • International and domestic students
  • Diploma to PhD level students

Online appointments are available using Collaborate Virtual Office. You can book appointments via the Academic Skills Centre iLearn site.

If you have any enquiries, please email [email protected]

The University is committed to doing everything it can to minimise any disruption to your studies from this outbreak by providing individualised support plans for impacted students.

If your studies have been impacted by coronavirus (COVID-19) you should:

  • Read this webpage.
  • Contact your lecturer or the Associate Dean (Student Affairs & Service Quality) in your Faculty about ways to minimise the disruption to your studies.
  • Make yourself known to the Coronavirus Response Team by emailing [email protected] and explaining your specific circumstances.

The Career Development Centre is providing ongoing support to all students virtually via phone, Teams/Skype or email, based on your preference. 

We will be reaching out to all of our final semester students with a personalised support option and dedicated staff member to assist you in the transition from graduation to employment. These consultations will focus on identifying your career goals, and developing strategies and opportunities in the current market. 

The Business Development team is currently communicating with our industry partners about industry placements for the next semester. If you have applied for a placement, the team will keep you informed as we continue this conversation with employers. 

Additionally, there are still a large number of Graduate Opportunities advertised to start in 2021. Please go to Scout to look for the most up to date opportunities. If you need help with an application review, interview preparation or mock interview then please book an appointment. 

 

Assessment

The Beyond Bond team is currently reaching out to all of our final semester students with detailed plans of how to complete Beyond Bond and alternative options for earning points. The deadline for all Final Semester students to complete Beyond Bond is Wednesday, 6th of May consistent with Graduate timelines.

Further, for all continuing students Beyond Bond penalties have been waived as a result of the changes in the end of Semester 1 Assessments timetable. The Beyond Bond team will be managing Semester 1 and Semester 2 of 2020 as one extended semester. The week 12 deadline will resume for this extended semester, all work due Friday 31st of August and penalties will be reinstated.

We encourage you to continue your employability development and submissions into the Beyond Bond iLearn site once you have completed your assessment from the 10th of April. The Beyond Bond team are here to support you and provide feedback.

We are currently working on a range of alternative activities to earn Beyond Bond points and continue your employability development for Semester 2 should your planned activities be interrupted by COVID impacts. These include Virtual Work Placements, Employability Lab Projects, expanded Professional Development opportunities and Disrupted Futures projects. 

We will be sharing these widely after the formal University assessment schedule is completed. This information will also be posted in the Beyond Bond iLearn site.

Should you have any questions or need support, please contact us - [email protected] 

We are working virtually and can assist you via phone, Teams/Skype or email based on your preference.

The arrangements outlined in the Vice-Chancellor’s email in relation to final assessment changes are intended to support students finalising the 201 semester whilst maintaining the academic standards necessary in each discipline.

The revised arrangements for final assessments will be designed to minimise the assessment burden of students as much as possible and to ensure that students are not disadvantaged by the changes. There will be no campus based final examinations.  The campus-based examinations will be replaced by a mix of online tests, take-home examinations or alternative assessments.  In some instances, existing assessments may be re-weighted so to reduce the number of required assessment tasks.

We are making every effort to ensure students can complete their Semester 1 studies whilst at the same time being mindful of the health and well-being of students, staff and the community.

Yes. Subject grades will be processed under the normal schedule. If you pass all your subjects and complete the requirements of your Program, you will be able to graduate. Please continue to check your email, iLearn, eStudent and Portal messages regularly.

New final assessments will replace end-of-semester examinations. 

Most campus-based examinations will be replaced by a mix of online tests, take-home examinations or alternative assessments. Additionally, some existing assessments may be re-weighted to reduce the number of required assessment tasks.

 

International/Exchange

If you are an international student and have returned home recently, you are still able to engage with your class online via Bond’s Learning Management System iLearn. You will also have access to eStudent, the Student Portal, Library resources, Collaborate, Turnitin (Assessment submission and grading), StudyLink (International Student Application), Bond website pages, and Microsoft’s Office365 services (including OneDrive, Student email and calendar)

Students that returned to China

Access to these systems will also work in China, however availability may differ between provinces. Any embedded content that references social media, video or news sites may not be available.

Access to Library resources may be more restricted to students in China. Contact your Faculty Librarian to assist you with any issues you may have with accessing Library resources  https://library.bond.edu.au/help-support/ask-librarian

VPN access from China to Bond Services is restricted by local regulation.

We understand the importance of home and family during uncertain times like these, and the University will do whatever we can to help arrange for the completion of your semester studies from abroad. Please contact [email protected] if you are in this situation. 

Our next step will be to inform your Faculty and lecturers of your decision to leave this semester early.  Technological solutions will be put in place to ensure you can access all resources necessary to support your off-campus study for the remainder of this semester.  We will ensure you will be able to complete all requirements for your subject. Where necessary, you will be provided with alternative assessments so you will complete your subjects and receive your grade on time.   

As you can imagine, there are complexities in bringing forward different arrangements for such a large number of students, so as per the Vice-Chancellor’s request, please be patient.  

Bond University will support all students to complete the January 2020 semester. 

At this stage, provided your home institution is agreeable, we do not believe there is reason for visiting students to discontinue studies in the current semester. However, the University will assist any students who wish to return home or who have been requested to do so by their home institution, to minimise disruption to their studies. For more information, inbound study abroad and exchange students should contact Kayla Warner.

 

Next semester

Bond is committed to delivering two further semesters this calendar year.  However, it is clear that the way we deliver second semester, and possibly third semester, will be different from our normal mode. The teaching that we deliver in second semester will allow students to participate remotely. 

The University’s second semester is currently scheduled to commence classes on 11 May 2020.  We are currently reviewing our timetable and operations to make sure that we can enter the new semester properly prepared.

 

Travel

All international travel on University business or study, for staff and students, has been suspended.  There will be a stop placed on all international travel until at least 20 April.

Any request for international travel approval will not be considered until after this stop is lifted.  After that date, applications will be reviewed centrally and assessed according to the nature and risk-profile of the travel itinerary.  Applications for international travel can be registered at: bond.edu.au/covid19travelapplication.

We request, in the strongest terms, that all students and staff carefully reconsider any planned international travel for personal reasons.

You should give careful thought to the risks involved with any travel during this fast-moving pandemic. Be aware of DFAT Travel Advice advising against any international journey.  Note that all countries and institutions globally are being impacted by this pandemic and that travel restrictions and other policies can change at short notice.  Your travel insurance is unlikely to cover coronavirus (COVID-19) related claims.

Any student or staff member undertaking international travel will be required to comply at all times with all policies and conditions (current and future) required by the University.  In the current environment, University policies may change rapidly, and previously awarded approvals may be rescinded. 

All personal travel is at your own risk, and you must take into account the potential impact that sudden travel bans or a period of self-isolation on your return may cause. The University carries no responsibility for your safe return in cases of personal travel. 

To help us plan, all staff and students should register their personal international travel plans at: bond.edu.au/covid19travelregister

The Queensland Government has implemented stronger state border controls. The new restrictions in place from 12.01am on Friday April 3 2020, replace the current arrangements which enabled people to cross the border provided they self-quarantine for 14 days. This means you will be unable to cross the border and reside in Queensland to study Semester 2 at Bond. This arrangement is in place until further notice.

Bond is committed to delivering two further semesters this calendar year.  However, it is clear that the way we deliver second semester, and possibly third semester, will be different from our normal mode. The teaching that we deliver in second semester will allow students to participate remotely. 

Accommodation

If you have booked Semester 2 on campus accommodation and need to cancel   

Given the constantly changing nature of the current COVID-19 situation, the University will refund any monies paid for housing and dining for students who are unable to take up residence in the second semester.

Please contact [email protected]

If you have any other enquiries

Please contact [email protected]   

For more information please see Queensland border restrictions.

 

Housing

If you have any specific enquiries in relation to student housing please contact

Tel: +61 7 5595 5000
Email: [email protected]

Given the constantly changing nature of the current COVID-19 situation, the University will refund any monies paid for housing and dining for students who can not take up residence in the second semester.

Due to the Queensland Government stronger state border controls in place from 12.01am on Friday April 3 2020 some students will not be able to travel to campus. Furthermore, additional home confinement, movement and gathering restrictions see website place some limitations around the campus and student residences.

Given the constantly changing nature of the current COVID-19 situation, the University will refund any monies paid for housing and dining for students who can not take up residence in the second semester.

If you have any queries or require further information in relation to student housing please contact 

Tel: +61 7 5595 5000
Email: [email protected]

 

If students are continuing into the May semester there is no charge. Non-continuing students are expected to vacate on 21 April, extensions to this will be considered in extraordinary circumstances.

 

Events

The circumstances surrounding the coronavirus (COVID-19) pandemic are developing quickly. We are monitoring the situation carefully and will be responding accordingly to protect the health of our community. Unfortunately, this may require us to change some of our plans at short notice. In those circumstances, we will do our very best to keep everybody who is impacted fully informed. 

The University has reviewed all of its major events and we have no University gatherings scheduled that fall outside of the Government guidelines. 

We also remain in close contact with the BUSA Student Association President Charles Fewster and his committee regarding student events. BUSA are to be praised for their responsible and collaborative approach. 

Please contact the event organiser if you have questions.