Coronavirus (COVID-19): advice and support for the Bond community. Read more

Coronavirus information for students

Frequently asked questions

 

September semester (203)

The University plans to deliver on-campus and remote teaching in September Semester (203). However, the University understands that, for a variety of personal reasons, some students who are located overseas or interstate are unable to return to Queensland. For this reason the University will ensure that a remote learning option is available for all students who need it. Therefore, the teaching instruction for 203 will be delivered in a Multi-Modal format that supports all students in progressing their studies regardless of their physical location.

Further information about Bond University’s multi-modal format

Or you can watch the video which explains multi-modal Student Resource: Q&A on MMD

Yes, the University plans to accommodate all students whether they are learning on-campus or remotely. However, there are a few programs that have a heavy practical skills base where the most effective learning in specific subjects is achieved through in-person instruction. For those programs, it is difficult for continuing students to fully advance their studies at the requisite level solely through remote learning, and therefore they may need to complete catch-up practical classes and other activities on campus at a later date.

Enrolment through eStudent opened on Monday, 3 August for both commencing and continuing students. Continuing students must finalise their 203 enrolment by Friday, 21 August to avoid penalties applying.

Commencing students should finalise their enrolment prior to commencement.

The September semester will start on Monday 14 September.

A normal 12-week teaching semester will follow.

All exams will be completed and assessment due before the conclusion of the semester on Friday, 11 December. You can view the full academic calendar here.

Most assessments and exams will be completed online and have been designed to ensure both on campus and remote students can appropriately demonstrate their learning. Some limited exceptions may require students to complete assessment on campus or in a clinical setting. Please refer to individual subject assessment plans published in subject outlines.

Subjects that utilise specialised equipment and facilities will either be delivered later in the program or, in some instances, provided in an alternative format. You should contact your subject coordinator and review the subject outline if you have any further questions.

The University remains conscious of difficult financial circumstances that many students are facing. We have determined that the University will continue to support our students with further tuition fee relief for the September semester (203).

All students will be provided with financial assistance through a 10% reduction on tuition fees for the September Semester (203).

The Universal Tuition Relief will be implemented with the same eligibility criteria as the current semester. That is, the reduction will be applied to net tuition fees after any scholarships and discounts.

As in the current semester, the tuition relief will be applied to enrolled subjects in all degrees, diplomas, diploma preparation and foundation programs in the University and the College. For students in the Bond-BBT Global program, the fee reduction will be applied to the study tour fees only. For HDR students, the fees for the second half of the year have already been adjusted.

Tuition fees are payable by Friday 11 September 2020.

The Student Amenities Fee will not be charged in the September Semester (203).

The University has established a Student Hardship Fund to support students during specific periods and individual circumstances of financial hardship.

Applications for the Student Hardship Fund Semester 203 will open on 31 August.  Details of student eligibility and the application process is provided at the following website: www.bond.edu.au/student-hardship-fund

Financial assistance for international students

The Queensland Government has announced funding to support international students affected by the COVID-19 pandemic. For more information see Study Queensland

On 4 April 2020, the Government announced international students who have been in Australia for longer than 12 months and who find themselves in financial hardship during the coronavirus crisis will be able to access their Australian superannuation.  For more information see the announcement.

The University is very aware that the remote delivery of your subjects using technology must meet your expectations of Bond’s high standards of teaching, learning, resources, support and student welfare.This alternative format for the delivery of our classes will be accompanied by a range of services consistent with the high standards we expect of ourselves in relation to your experience.

The University will provide:

  • Study assistance and support sessions;
  • Private online academic consultations;
  • Additional online academic resources;
  • Careers advice;
  • Enhanced Information Technology Services help line services;
  • Greater access to online library services;
  • Virtual social events;
  • Advice and support for administrative, enrolment and other services; and
  • Online medical consultations and counselling support.

Read more about contact details for various services.

 

Learning and teaching

The Main Library, Law Library and the MLC are open. A valid Student ID Card is required for access.

The Printshop is open. Please check opening hours or email [email protected] with any enquiries or click here for further details. https://library.bond.edu.au/using-library/technology-library/printing-copying

Please monitor the Library website and Library news https://library.bond.edu.au/ for future changes.

Need to use a Study Room? Book in advance

The Library staff can assist Bond students and staff via:

Phone: +61 7 5595 1510
Email: [email protected]
Online Chat: via the Library website (when a Librarian is available)
Online Consultations with a Faculty Librarian can be booked via https://library.bond.edu.au/help-support/ask-librarian

If the Bond Library does not hold an item, books and journal articles can be requested through Document Delivery services.

Still have a question? Try our Library Frequently Asked Questions (FAQs)

You can participate in a Collaborate class remotely, over the internet, by using your desktop, laptop, Android or iOS smartphones and tablets. For what to expect and how to participate in a class through Collaborate, see here: https://bond.service-now.com/kb_view.do?sysparm_article=KB0009423

Most software for learning is already available for students to access both on and off campus (e.g. iLearneStudentStudent PortalLibrary websiteOffice365 applications). For classes through Collaborate, you can join a session remotely directly from a web link provided by the lecturer or from your subject page in iLearn. You can also participate in Collaborate sessions in your on campus classroom. Some useful information on how to get started and call into a session can be found here: https://help.blackboard.com/Collaborate/Ultra/Participant

Further information about Bond University’s multi-modal format

However, if you will be studying remotely you can read the eGuide: Remote Learning for Students as it provides some valuable information and practical tips to help you successfully learn in coming semesters.

Copy your files to OneDrive: If you have critical files on your personal H:\ drive that you want to access remotely you should copy them over to Bond’s OneDrive file system, available at https://onedrive.bond.edu.au/.

Please follow the instructions found here: https://bond.service-now.com/kb_view.do?sysparm_article=KB0009409 and ensure you copy only the files that you will need to OneDrive.

You will be offered a number of different formats and ways of being assessed that will be appropriate for both on-campus and off-campus students. Online assessments can be submitted through the University iLearn platform and may include quizzes, assignments, exams, e-portfolios, group projects, simulations, live or pre-recorded presentations, video submissions or case studies.

If you are unable to contact your lecturer, you should instead contact the Faculty Student Affairs and Service Quality teams at the following links:

Students that are currently enrolled in one of the subjects at Bond that requires access to any of the Adobe Creative Cloud applications will be provided access.

Please see here https://bond.service-now.com/kb_view.do?sysparm_article=KB0009429

All clinical placements continue as scheduled unless the placement provider decides to suspend student access. In such cases, students that are impacted will be contacted individually and alternative arrangements made.

The University has been working closely with our clinical partners to minimise any health risk during placements. Students are not be required to attend placements if they are uncomfortable with the risks they face in that environment.  In these circumstances please contact your program coordinator to discuss your concerns. While we will seek to provide alternative learning and assessment activities this may not always be possible and there could be an impact on your progression in your program.

Please ensure you do not attend placements if you are unwell, particularly if you are experiencing fever or respiratory symptoms. If you are not able to attend, follow usual sick leave processes to notify the relevant people.

If your placement is in a healthcare service, follow the advice of health authorities and your placement provider in terms of personal hygiene, including hand washing and coughing/sneezing etiquette, and follow the service’s protocols and procedures regarding the use of personal protective equipment (PPE).

All students have access to use the study spaces open on campus, including the Main and Law Libraries, MLC, Business Commons and Building 5, HSM. Please swipe in using your student card.

Please bring your own headset if you are studying on campus and using Collaborate to join a class, in order to reduce noise levels in common study areas. Public health rules apply in study spaces on campus. Please see Health and Wellness.

Booking study rooms in the Library

If you need a quiet individual room to undertake a class, a timed exam or presentation, these spaces are limited and need to be booked in advance at https://library.bond.edu.au/using-library/study-areas-bookings

Booking rooms across the campus

Rooms bookings will open for the 203 Semester https://bond.edu.au/about-bond/facilities-services/study-facilities/web-room-booking

In addition to the standard guidelines for the use of the rooms, COVID health and safety adjustments will be applicable to the use of all rooms across the campus.

View the guidelines

 

Student services

Appointments with Academic Skills Centre staff can be made online, including free one-on-one help with organising your assignments, academic style, referencing, English, and maths.

Assistance is available across:

  • All faculties
  • International and domestic students
  • Diploma to PhD level students

Online appointments are available using Collaborate Virtual Office. You can book appointments via the Academic Skills Centre iLearn site.

If you have any enquiries, please email [email protected]

The University is committed to doing everything it can to minimise any disruption to your studies caused by the pandemic by providing individualised support plans for impacted students.

If your studies have been impacted by coronavirus (COVID-19) you should:

  • Contact your lecturer or the Associate Dean (Student Affairs & Service Quality) in your Faculty about ways to minimise the disruption to your studies.
  • Make yourself known to the Coronavirus Response Team by emailing [email protected] and explaining your specific circumstances.

The Career Development Centre is providing ongoing support to all students virtually via phone, Teams/Skype or email, based on your preference. 

We will be reaching out to all of our final semester students with a personalised support option and dedicated staff member to assist you in the transition from graduation to employment. These consultations will focus on identifying your career goals, and developing strategies and opportunities in the current market. 

The Business Development team is currently communicating with our industry partners about industry placements for the next semester. If you have applied for a placement, the team will keep you informed as we continue this conversation with employers.

Additionally, there are graduate opportunities advertised to start in 2021. Please go to Scout (www.bond.edu.au/scout) to look for the most up to date opportunities. If you need help with an application review, interview preparation or mock interview then please book an appointment by contact us at:

 
+61 7 5595 3388

Medical and counselling services will continue to be available on a bulk-billing basis for eligible students and where possible has been expanded to allow remote (tele health) consultations.

 

Graduation

The University is acutely aware of the importance of Graduation Day. They are liminal moments that represent the culmination of years of hard work and application. However, COVID-19 and the associated health and travel restrictions have made it impossible to hold the usual ceremonies this year.

Most universities have either cancelled graduation ceremonies for this year or introduced online virtual ceremonies. In contrast, Bond University will hold in-person on campus ceremonies this year. We believe it important for as many students as possible to experience their own graduation in front of friends and family. It is most unfortunate that not every student will get this chance, but that should not stop us from trying.

For further information, please refer to the Graduations webpage.

 

Assessment

Firstly - Go into the Beyond Bond iLearn site and view the Elective Units tab on the menu bar and explore the range of activities to earn Beyond Bond points. New entries and examples include reflecting on;

  • Face to Face activity
  • Online and Virtual industry projects
  • Completion of a Coursera Short course (open until the 30st September) online
  • Online Mock Interviews through SCOUT or
  • Completion of the online Digital Literacy Program and Core Information Skills accessed via the Beyond Bond landing page.
  • Disrupted Futures (See Career Development template for details)

Secondly - If you are still having trouble identifying any further activities, it is best to contact the Beyond Bond team. They can assist to map out eligible options, provide feedback, and/or clarification should you need it. Feel free to contact us - [email protected] 

Remember - the Beyond Bond team can assist you via phone, virtual consults through Microsoft Teams/Zoom/Skype or email based on your preference.

 

Housing (on-campus student residences)

If you have any specific enquiries in relation to student housing (on-campus student residences) please contact


+61 7 5595 5000
 

Due to the Queensland Government stronger state border controls some students may not be able to travel to campus. Furthermore, additional home confinement, movement and gathering restrictions see website may place some limitations around the campus and in student residences.

A limited number of rooms for on campus accommodation will be available for the September Semester (203). To comply with current health restrictions, only single occupancy room with ensuite will be available.

If you have any queries or require further information in relation to student housing please contact 


+61 7 5595 5000

 

Lakeside, Papyrus, and Bond express will continue to operate albeit in line with Government restrictions.  Hours of operation will be posted online and at the venue.

[email protected]

 

Travel

All international travel for study has been suspended.  

Any request for international travel approval will not be considered until after this directive lifted.  After that date, applications will be reviewed centrally and assessed according to the nature and risk-profile of the travel itinerary.  Applications for international travel can be registered at: bond.edu.au/covid19travelapplication.

There is currently a ban on overseas travel from Australia. You are unable to leave Australia unless you get an exemption form the Department of Home Affairs.

The Australian Government has announced that all borders are closed to non-citizens and non-residents from Friday, 20 March 2020.

Self-quarantine for international travellers returning from overseas

Australian citizens and permanent residents and those exempt from the new entry restrictions are still subject to a compulsory 14-day self-quarantine period, regardless of where they are travelling from.

 

Events

The circumstances surrounding the coronavirus (COVID-19) pandemic are developing quickly. We are monitoring the situation carefully and will be responding accordingly to protect the health of our community. Unfortunately, this may require us to change some of our plans at short notice. In those circumstances, we will do our very best to keep everybody who is impacted fully informed.

The University has reviewed all of its major events and we have no University gatherings scheduled that fall outside of the Government guidelines. 

We also remain in close contact with the BUSA Student Association President and the committee regarding student events. BUSA are to be praised for their responsible and collaborative approach.

Please contact the event organiser if you have questions.

 

Health and wellness

The University has set up a  Coronavirus Response Team  to monitor all aspects of the situation and ensure the health and safety of our community. The team is taking regular advice from the relevant Federal and State government agencies. Up-to-date information is published on this webpage.

Strict protocols have been put in place to ensure that individuals who are at-risk of carrying the COVID-19 coronavirus are separated from the University community.

Bond University has implemented additional protocols and procedures including:

  • Elevation of hygiene procedures around food & beverage outlets
  • Continuation of the review of large gatherings and particularly those that involve external visitors
  • Further protective protocols in our Medical Centre.
  • Promoting healthy personal hygiene habits as advised by health experts and introducing other practical measures, including the installation of hand sanitiser units throughout the campus and antiseptic wipes in busy shared facilities. All students and staff are asked to take additional care at this time.

Yes. We have had precautionary policies and procedures in place since January to minimise the risk of exposure for our community and we continue to monitor the situation carefully.

We ask all members of our community to remain vigilant, behave responsibly and support their fellow students and colleagues.

The most common symptoms of COVID-19 are fever, tiredness, and dry cough.

Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea.

These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing.

Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.

More information: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

Physical distancing is important because coronavirus (COVID-19) is most likely to spread from person-to-person through:

  • Direct close contact with a person while they are infectious or in the 24 hours before their symptoms appeared
  • Contact with droplets from a confirmed person's cough or sneeze, or
  • Touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

So, the more space between you and others, the harder it is for the virus to spread.

Here are some ways to stop or slow the spread of infection:

  • If you are sick, stay away from others
  • Where practical, stay more than 1.5 metres from others
  • Sanitise your hands when entering and leaving buildings
  • Regularly clean and disinfect high touch surfaces
  • Use tap and pay rather than handling money
  • Try and travel at quiet times and try to avoid crowds and open vehicle windows where possible.

Why social distancing is important.

Students can help by: 

  • Observing simple personal hygiene to reduce exposure to illness - as per the World Health Organization Novel Coronavirus advice for the public
  • Staying at home when you are unwell
  • Avoiding large public gatherings
  • Keeping a distance of 1.5 metres between you and other people where possible
  • Minimising physical contact, especially with people at higher risk such as older people and people with existing health conditions
  • Ensuring your personal contact details (including mobile number and emergency contacts) are up-to-date in eStudent.

Please ensure your personal contact details (including mobile number and emergency contacts) are up-to-date in eStudent.

The Queensland Government has implemented home confinement, movement and gathering restrictions which can be found at the Qld Government website

If your specific query about the coronavirus isn’t answered on this webpage you can contact [email protected]

 

International students in Queensland

We are pleased to support eligible interstate located international students who are experiencing financial difficulty through the COVID-19 pandemic with the opportunity to apply for a grant of between $500 and $2,000 from the Interstate Relocation Student Hardship Fund. 

Details on eligibility and how to apply.

The Gold Coast Student Hub provides free support and information on visas, accommodation, wellbeing, crisis assistance and other essential information and assistance. International students can book in for a support consultation at https://www.goldcoaststudenthub.com/. Students can also call 1800 QSTUDY (1800 778 839) a 24/7 dedicated hotline for international students.

Tenants Queensland offer a free advice service for tenants. The Residential Tenancies Authority (RTA) also has information for students renting accommodation. Should you need assistance or advice with regard to rentals or evictions, please also visit The Hub.

If you are looking for a part-time job, or need to better understand what support may be available during this challenging time, the CDC continues to promote job opportunities across various platforms and are available to discuss your options. Book a consultation.

The Medical Centre and confidential counselling support is available for all Bond students. Please call (07) 5595 4043 for the Medical Centre. Appointments for counselling are available remotely. Book now.

 

Other

All Bond Students conducting tutoring activities will need to do this off campus for Semester 203, or until visitors are allowed on Campus and the Main Library is open to the public again.