General Information
This subject focuses on the management of hotel food and beverage operations. Topics include the designing, operating, marketing, and management of food and beverage outlets. Students will learn the importance of cost control within the restaurant industry and the techniques associated with managing costs. Emphasis will be placed on food and beverage operational analysis, purchasing, inventory, cost analysis, and banquet and beverage service.
-
Details
Academic unit: Bond Business School Subject code: HRTM12-201 Subject title: International Food and Beverage Management Subject level: Undergraduate Semester/Year: September 2017 Credit points: 10.000 -
Delivery & attendance
Timetable: https://bond.edu.au/timetable Delivery mode: Standard Workload items: - Personal Study Hours: x12 (Total hours: 72) - Study time and reviewing materials
- Seminar: x12 (Total hours: 24) - Seminar 1
- Seminar: x12 (Total hours: 24) - Seminar 2
Attendance and learning activities: Students are expected to attend all classes. In addition to the class activities indicated in the weekly schedule, industry guest speakers and site visits may take place as part of the curriculum, subject to industry member availability. Students will be advised of these activities by the subject lecturer. Students are also required to use an online Virtual Field Trip (VFR) website (see Resources for details) during class time and personal study time as advised by the subject lecturer. -
Resources
Prescribed resources: Books
- Bernard Davis,Andrew Lockwood,Ioannis Pantelidis,Peter Alcott (2013). Food and Beverage Management. 5th (Accessible via Online eBook), London Routledge 464
Others
- Australian Government Office for Learning and Teaching (2016). Virtual Field Trips in Food and Beverage Management. Australia Office for Learning and Teaching Available at: http://www.virtualfieldtrips.edu.au/
iLearn@Bond & Email: iLearn@Bond is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student. To access these services, log on to the Student Portal from the Bond University website as www.bond.edu.au
Academic unit: | Bond Business School |
---|---|
Subject code: | HRTM12-201 |
Subject title: | International Food and Beverage Management |
Subject level: | Undergraduate |
Semester/Year: | September 2017 |
Credit points: | 10.000 |
Timetable: | https://bond.edu.au/timetable |
---|---|
Delivery mode: | Standard |
Workload items: |
|
Attendance and learning activities: | Students are expected to attend all classes. In addition to the class activities indicated in the weekly schedule, industry guest speakers and site visits may take place as part of the curriculum, subject to industry member availability. Students will be advised of these activities by the subject lecturer. Students are also required to use an online Virtual Field Trip (VFR) website (see Resources for details) during class time and personal study time as advised by the subject lecturer. |
Prescribed resources: | Books
Others
|
---|---|
iLearn@Bond & Email: | iLearn@Bond is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student. To access these services, log on to the Student Portal from the Bond University website as www.bond.edu.au |
Enrolment requirements
Requisites: |
Nil |
---|---|
Assumed knowledge: |
Assumed knowledge is the minimum level of knowledge of a subject area that students are assumed to have acquired through previous study. It is the responsibility of students to ensure they meet the assumed knowledge expectations of the subject. Students who do not possess this prior knowledge are strongly recommended against enrolling and do so at their own risk. No concessions will be made for students’ lack of prior knowledge. No Prior Knowledge Required |
Restrictions: |
Nil |
Assurance of learning
Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.
At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.
Program Learning Outcomes (PLOs)
Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.
Subject Learning Outcomes (SLOs)
On successful completion of this subject the learner will be able to:
- Develop a viable restaurant business concept
- Design a suitable menu to match the overall restaurant concept
- Evaluate the appropriateness of different types of production and service styles to food and beverage operations
- Discuss the key factors that influence a food and beverage outlet's business profitability.
- Calculate food costings and other ratios typically used by restaurants to monitor and ensure their profit levels
- Discuss the key factors which are essential to the delivery of a quality dining experience to the food and beverage consumer
Generative Artificial Intelligence in Assessment
The University acknowledges that Generative Artificial Intelligence (Gen-AI) tools are an important facet of contemporary life. Their use in assessment is considered in line with students’ development of the skills and knowledge which demonstrate learning outcomes and underpin study and career success. Instructions on the use of Gen-AI are given for each assessment task; it is your responsibility to adhere to these instructions.
-
Assessment details
Type Task % Timing* Outcomes assessed Paper-based Examination (Closed) Final Examination 40% Final Examination Period 3,4,5,6 Written Report Individual Report 20% Week 6 3,4,6 Written Report§ Group Report 20% Week 10 1,2,3,6 Presentation§ Group Presentation 10% Week 11 1,2,3,6 *Class Participation Students participate in a range of in class and/or online activities. 10% Ongoing 1,2,3,4,5,6 - § Indicates group/teamwork-based assessment
- * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
- C = Students must reach a level of competency to successfully complete this assessment.
-
Assessment criteria
Assessment criteria
High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking. Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas. Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above. Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment. Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines. Quality assurance
For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.
Type | Task | % | Timing* | Outcomes assessed |
---|---|---|---|---|
Paper-based Examination (Closed) | Final Examination | 40% | Final Examination Period | 3,4,5,6 |
Written Report | Individual Report | 20% | Week 6 | 3,4,6 |
Written Report§ | Group Report | 20% | Week 10 | 1,2,3,6 |
Presentation§ | Group Presentation | 10% | Week 11 | 1,2,3,6 |
*Class Participation | Students participate in a range of in class and/or online activities. | 10% | Ongoing | 1,2,3,4,5,6 |
- § Indicates group/teamwork-based assessment
- * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
- C = Students must reach a level of competency to successfully complete this assessment.
Assessment criteria
High Distinction | 85-100 | Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking. |
---|---|---|
Distinction | 75-84 | Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas. |
Credit | 65-74 | Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above. |
Pass | 50-64 | Usually awarded to students whose performance meets the requirements set for work provided for assessment. |
Fail | 0-49 | Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines. |
Quality assurance
For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.
Study Information
Submission procedures
Students must check the iLearn@Bond subject site for detailed assessment information and submission procedures.
Policy on late submission and extensions
A late penalty will be applied to all overdue assessment tasks unless an extension is granted by the subject coordinator. The standard penalty will be 10% of marks awarded to that assessment per day late with no assessment to be accepted seven days after the due date. Where a student is granted an extension, the penalty of 10% per day late starts from the new due date.
Academic Integrity
University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.
Bond University utilises Originality Reporting software to inform academic integrity.Feedback on assessment
Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.
Accessibility and Inclusion Support
If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.
Additional subject information
Subject curriculum
-
Week 1, Class 1 - Introduction to International Food and Beverage Management
Subject overview, assessment briefing and introduction to Virtual Field Trip in Food and Beverage Management. Required Reading: Chapter 1 (Davis et al) Additional readings on iLearn.
-
Week 2, Class 1 - Scope of the Food and Beverage Industry
Required Reading: Chapter 2 (Davis et al). Additional readings on iLearn.
-
Week 2, Class 2 - Choosing a Suitable Style of F&B Operation
Required Reading: Chapter 3 (Davis et al) Additional readings on iLearn.
-
Week 3, Class 1 - Developing the F&B Business Concept
Required Reading: Chapter 4 (Davis et al) Additional readings on iLearn.
-
Week 3, Class 2 - Ensuring a Feasible F&B Concept
This class continues to explain the issues involved with developing a restaurant concept following Class 1. Reading as advised on iLearn.
-
Week 4, Class 1 - Menu Planning and Design
Required Reading: Chapter 5 (Davis et al). Additional readings on iLearn.
-
Week 4, Class 2 - Developing a Successful Menu and Menu Engineering
Students will undertake a range of activities relevant to menu planning and design.
-
Week 5, Class 1 - Managing Quality and Customer Service in F&B
Required Reading: Chapter 11 (Davis et al). Additional readings on iLearn.
-
Week 5, Class 2 - Delivering Quality Service to Restaurant Customers
This class continues to explore the challenges of F&B service delivery from Class 1. Reading as advised on iLearn.
-
Week 6, Class 1 - Purchasing and Storing F&B
Required Reading: Chapter 6 (Davis et al) Additional readings on iLearn.
-
Week 6, Class 2 - Sourcing Product & Effective Storage Practices
This class continues from Class 1. Readings as advised on iLearn.
-
Week 7, Class 1 - F&B Production and Service
Required Reading: Chapter 7 (Davis et al). Additional readings on iLearn.
-
Week 7, Class 2 - How Production and Service Influence the Customer Experience
This class continues from Class 1 and also considers food service area design. Readings as advised on iLearn.
-
Week 8, Class 1 - Food and Beverage Control
Required Reading: Chapter 8 (Davis et al). Additional readings on iLearn.
-
Week 8, Class 2 - How to Maximise Profitability and Minimise F&B Losses
Students will apply cost control principles to a range of exercises. Any readings will be advised on iLearn.
-
Week 9, Class 1 - Marketing F&B Operations
Required Reading: Chapter 10 (Davis et al). Additional readings on iLearn.
-
Week 9, Class 2 - Developing a Marketing Campaign for a Hotel Restaurant
Students will work in assignment groups on a series of activities related to marketing of their proposed restaurant.
-
Week 10, Class 1 - Legal Requirements and Health Regulations
Readings for this class are on iLearn.
-
Week 10, Class 2 - Recruiting, Training and Managing F&B Staff
Required Reading: Chapter 9 (Davis et al). Additional readings on iLearn.
-
Week 11, Class 1 - Group Presentations
Students' group presentations are presented and assessed this week.
-
Week 11, Class 2 - Group Presentations
Students' group presentations are presented and assessed this week.
-
Week 12, Class 1 - Current Trends and Future Developments in Food and Beverage
Current challenges facing F&B managers. Required Reading: Chapter 12 (Davis et al). Additional readings on iLearn.
-
Week 12, Class 2 - Final Revision Class
Subject revision will take place during this class.