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SSUD13-212: Property Management September 2018 [Standard]

General information

This subject will be structured to assist student learning across three component areas. The first is that property management is about enhancing the environmentally responsible performance of buildings in the areas of importance to the investing/occupying organisations. These roles and responsibilities of the property manager in this context will be discussed with a primary emphasis on commercial property. The second theme is that of property management being people focussed. The complementary subject of Corporate Real Estate provides synergies which investigate the principles of life-cycle costs, value to the business plan of an organization and functionality/fitness for purpose. For this models are presented as heurisms, and the links so identified enable integrated learning development. The third theme considers `triple bottom line' principles where investment returns are appraised together with sustainability and social issues as an ethical responsibility within aspirations of a responsible carbon sensitive Australian economy.


Academic unit:Faculty of Society & Design
Subject code:SSUD13-212
Subject title:Property Management
Subject level:Undergraduate
Semester/Year:September 2018
Credit points:10

Delivery & attendance

Delivery mode:


Workload items:
  • Seminar: x12 (Total hours: 36) - Weekly Seminar
  • Personal Study Hours: x12 (Total hours: 84) - Recommended Study Hours


Prescribed resources: No Prescribed resources. After enrolment, students can check the Books and Tools area in iLearn for the full Resource List.
[email protected] & Email:[email protected] is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student.

To access these services, log on to the Student Portal from the Bond University website as

Enrolment requirements

Requisites: ?


Restrictions: ?


Assurance of learning

Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.

At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.

Program Learning Outcomes (PLOs)

Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.

Find your program

Subject Learning Outcomes (SLOs)

On successful completion of this subject the learner will be able to:
  1. Develop an understanding of the nature and role of the property manager
  2. Develop skills, competencies and knowledge appropriate for selecting, analysing and synthesising material of relevance to the conduct of property management in academic and professional contexts
  3. Appreciate the challenges faced by individuals acting as professionals in property management
  4. Access a comprehensive range of information sources, relevant to the management of property
  5. Apply the principles of property management to the main groups of property including residential, commercial and retail premises.


Assessment details

TypeTask%Timing*Outcomes assessed
Essay ^ Individual Assignment 1 20% Week 6 1, 2, 3, 4, 5.
Written Report § ^ Group Assignment 2 30% Week 10 1, 2, 3, 4, 5.
Paper-based Examination (Closed) ^ Final Exam 50% Final Examination Period 1, 2, 3, 4, 5.

Pass requirement

Students are required to pass both coursework and examination components of the assessments in order to achieve a passing grade in the subject.

  • ^ Students must pass this assessment to pass the subject
  • § Indicates group/teamwork-based assessment
  • * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
  • C = Students must reach a level of competency to successfully complete this assessment.

Assessment criteria

High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking.
Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas.
Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above.
Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment.
Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines.

Quality assurance

For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.

Study information

Submission procedures

Students must check the [email protected] subject site for detailed assessment information and submission procedures.

Policy on late submission and extensions

A late penalty will be applied to all overdue assessment tasks unless an extension is granted by the subject coordinator. The standard penalty will be 10% of marks awarded to that assessment per day late with no assessment to be accepted seven days after the due date. Where a student is granted an extension, the penalty of 10% per day late starts from the new due date.

Policy on plagiarism

University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.

Bond University utilises Originality Reporting software to inform academic integrity.

Feedback on assessment

Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.

Accessibility and Inclusion Support

If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.

Additional subject information

Assessment 50% End of semester closed book exam 50% coursework assignments

Subject curriculum

Review of the subject outline and assessment What is property management? What is the role of the property manager? What kind of management (e.g. short term, medium term, long term)?

Consider what should the property manager provide the client (owner)? What are the responsibilities of the property manager to the owner? What are the responsibilities of the property manager to the occupier? Difference between tenancies, licences, and leases. The lease document - what is a lease? Characteristics of a lease. Lease terms to note e.g. rent and types of rent, repairing, liability,

Basic covenants in a tenancy agreement contained within standard terms and conditions of a residential tenancy agreement. The role of the property manager. Relevant legislation and websites. The three most important documents (tenancy agreement, property condition report, management agent's agreement). Risk Management in Residential Property Management. Discrimination.

The Residential Tenancies Act - highlight the most important sections for a property manager to be aware of whilst managing a property. Appointment to Act. Code of Conduct in the Property Occupations Act 2014. Maximum commissions under the Property Occupations Regulation 2014.

Evolution of retail shops (utilise pictures). Reasons for the change in retail development. Different types of shopping centres. Major factors for comparison of retail centres (target, location, size, design, major tenant etc). Assessing the viability of a retail centre (catchment, competition, accessibility, the range of services, status, etc).

Review of major factors and assessing viability. Retail Centre Design. Role and specific Duties of a retail manager (inclusive of outgoings, budgets, insurances. Retail Shop Leases Act. Retail Shop Leases Act application to commercial property (refer to Article)

Site visit to a retail shopping centre

Role of the property manager (Acquisition, Ownership, Divestment). Strategies to maximise property value. Property management for

Accommodation (Purchase, Lease, Joint Ventures). Outsourcing (definition and reasons to outsource)

Environmental Health and responses. Physical risks and responses. Healthy building checklist. Property maintenance. Planned versus unplanned maintenance. Elective/Statutory/Breakdowns/Job requests.

Definition. Improvements, maintenance, marketing. Quality assurance and quality control. Cost benefits. Advantages and disadvantages. Sustainability concepts.

Approved on: Apr 30, 2018. Edition: 2.1