General Information
This subject will be structured to assist student learning across three component areas. The first is that property management is about enhancing the environmentally responsible performance of buildings in the areas of importance to the investing/occupying organisations. These roles and responsibilities of the property manager in this context will be discussed with a primary emphasis on commercial property. The second theme is that of property management being people focussed. The complementary subject of Corporate Real Estate provides synergies which investigate the principles of life-cycle costs, value to the business plan of an organization and functionality/fitness for purpose. For this models are presented as heurisms, and the links so identified enable integrated learning development. The third theme considers `triple bottom line' principles where investment returns are appraised together with sustainability and social issues as an ethical responsibility within aspirations of a responsible carbon sensitive Australian economy.
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Details
Academic unit: Faculty of Society & Design Subject code: SSUD13-212 Subject title: Property Management Subject level: Undergraduate Semester/Year: September 2018 Credit points: 10.000 -
Delivery & attendance
Timetable: https://bond.edu.au/timetable Delivery mode: Standard Workload items: - Seminar: x12 (Total hours: 36) - Weekly Seminar
- Personal Study Hours: x12 (Total hours: 84) - Recommended Study Hours
Attendance and learning activities: -
Resources
Prescribed resources: Books
- Keith Alexander (2013). Facilities Management. n/a, Routledge 196
- Principles of Real Estate Management. n/a,
- Wes McGregor (2007). Facilities Management and the Business of Space. n/a, Routledge 272
Journals
- Cottingham, H., and Muhlebach, R. (2007). How many properties can a property manager manage: Assigning managers the appropriate number o f properties to manage requires a mix of intuition and calculation. Journal of Property Management 40-43
- Newell, G. (2009). Significance of sustainability best practice in retail property. Journal of Retail & Leisure Property 259-271
- Pekala, N. (2003). A world of opportunities: Property management is going global in a major way. Journal of Property Management 26-30
iLearn@Bond & Email: iLearn@Bond is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student. To access these services, log on to the Student Portal from the Bond University website as www.bond.edu.au
Academic unit: | Faculty of Society & Design |
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Subject code: | SSUD13-212 |
Subject title: | Property Management |
Subject level: | Undergraduate |
Semester/Year: | September 2018 |
Credit points: | 10.000 |
Timetable: | https://bond.edu.au/timetable |
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Delivery mode: | Standard |
Workload items: |
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Attendance and learning activities: |
Prescribed resources: | Books
Journals
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iLearn@Bond & Email: | iLearn@Bond is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student. To access these services, log on to the Student Portal from the Bond University website as www.bond.edu.au |
Enrolment requirements
Requisites: |
Nil |
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Assumed knowledge: |
Assumed knowledge is the minimum level of knowledge of a subject area that students are assumed to have acquired through previous study. It is the responsibility of students to ensure they meet the assumed knowledge expectations of the subject. Students who do not possess this prior knowledge are strongly recommended against enrolling and do so at their own risk. No concessions will be made for students’ lack of prior knowledge.
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Restrictions: |
Nil |
Assurance of learning
Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.
At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.
Program Learning Outcomes (PLOs)
Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.
Subject Learning Outcomes (SLOs)
On successful completion of this subject the learner will be able to:
- Develop an understanding of the nature and role of the property manager
- Develop skills, competencies and knowledge appropriate for selecting, analysing and synthesising material of relevance to the conduct of property management in academic and professional contexts
- Appreciate the challenges faced by individuals acting as professionals in property management
- Access a comprehensive range of information sources, relevant to the management of property
- Apply the principles of property management to the main groups of property including residential, commercial and retail premises.
Generative Artificial Intelligence in Assessment
The University acknowledges that Generative Artificial Intelligence (Gen-AI) tools are an important facet of contemporary life. Their use in assessment is considered in line with students’ development of the skills and knowledge which demonstrate learning outcomes and underpin study and career success. Instructions on the use of Gen-AI are given for each assessment task; it is your responsibility to adhere to these instructions.
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Assessment details
Type Task % Timing* Outcomes assessed Paper-based Examination (Closed)^ Final Exam 50% Final Examination Period 1,2,3,4,5 Essay^ Individual Assignment 1 20% Week 6 1,2,3,4,5 Written Report§^ Group Assignment 2 30% Week 10 1,2,3,4,5 - ^ Students must pass this assessment to pass the subject
- § Indicates group/teamwork-based assessment
- * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
- C = Students must reach a level of competency to successfully complete this assessment.
Pass requirement
Students are required to pass both coursework and examination components of the assessments in order to achieve a passing grade in the subject.
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Assessment criteria
Assessment criteria
High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking. Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas. Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above. Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment. Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines. Quality assurance
For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.
Type | Task | % | Timing* | Outcomes assessed |
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Paper-based Examination (Closed)^ | Final Exam | 50% | Final Examination Period | 1,2,3,4,5 |
Essay^ | Individual Assignment 1 | 20% | Week 6 | 1,2,3,4,5 |
Written Report§^ | Group Assignment 2 | 30% | Week 10 | 1,2,3,4,5 |
- ^ Students must pass this assessment to pass the subject
- § Indicates group/teamwork-based assessment
- * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
- C = Students must reach a level of competency to successfully complete this assessment.
Pass requirement
Students are required to pass both coursework and examination components of the assessments in order to achieve a passing grade in the subject.
Assessment criteria
High Distinction | 85-100 | Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking. |
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Distinction | 75-84 | Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas. |
Credit | 65-74 | Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above. |
Pass | 50-64 | Usually awarded to students whose performance meets the requirements set for work provided for assessment. |
Fail | 0-49 | Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines. |
Quality assurance
For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.
Study Information
Submission procedures
Students must check the iLearn@Bond subject site for detailed assessment information and submission procedures.
Policy on late submission and extensions
A late penalty will be applied to all overdue assessment tasks unless an extension is granted by the subject coordinator. The standard penalty will be 10% of marks awarded to that assessment per day late with no assessment to be accepted seven days after the due date. Where a student is granted an extension, the penalty of 10% per day late starts from the new due date.
Academic Integrity
University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.
Bond University utilises Originality Reporting software to inform academic integrity.Feedback on assessment
Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.
Accessibility and Inclusion Support
If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.
Additional subject information
Assessment 50% End of semester closed book exam 50% coursework assignments
Subject curriculum
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Introduction to the subject
Review of the subject outline and assessment What is property management? What is the role of the property manager? What kind of management (e.g. short term, medium term, long term)?
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Property Management Lease
Consider what should the property manager provide the client (owner)? What are the responsibilities of the property manager to the owner? What are the responsibilities of the property manager to the occupier? Difference between tenancies, licences, and leases. The lease document - what is a lease? Characteristics of a lease. Lease terms to note e.g. rent and types of rent, repairing, liability.
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Residential Property Management
Basic covenants in a tenancy agreement contained within standard terms and conditions of a residential tenancy agreement. The role of the property manager. Relevant legislation and websites. The three most important documents (tenancy agreement, property condition report, management agent's agreement). Risk Management in Residential Property Management. Discrimination.
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Residential Property Management
The Residential Tenancies Act - highlight the most important sections for a property manager to be aware of whilst managing a property. Appointment to Act. Code of Conduct in the Property Occupations Act 2014. Maximum commissions under the Property Occupations Regulation 2014.
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Retail Property Management
Evolution of retail shops (utilise pictures). Reasons for the change in retail development. Different types of shopping centres. Major factors for comparison of retail centres (target, location, size, design, major tenant etc). Assessing the viability of a retail centre (catchment, competition, accessibility, the range of services, status, etc).
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Retail Property Management
Review of major factors and assessing viability. Retail Centre Design. Role and specific Duties of a retail manager (inclusive of outgoings, budgets, insurances. Retail Shop Leases Act. Retail Shop Leases Act application to commercial property (refer to Article)
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Field Trip
Site visit to a retail shopping centre.
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Commercial Property Management
Role of the property manager (Acquisition, Ownership, Divestment). Strategies to maximise property value. Property management for.
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Accommodation and Outsourcing
Accommodation (Purchase, Lease, Joint Ventures). Outsourcing (definition and reasons to outsource)
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Healthy Buildings and Property Maintenance
Environmental Health and responses. Physical risks and responses. Healthy building checklist. Property maintenance. Planned versus unplanned maintenance. Elective/Statutory/Breakdowns/Job requests.
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Life cycle costing and sustainability
Definition. Improvements, maintenance, marketing. Quality assurance and quality control. Cost benefits. Advantages and disadvantages. Sustainability concepts.
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Examination revision
n/a