Tactical decision-making in a projectised organisation is typically driven by an analysis of extent of work, delivery method and quality standard. This subject explores how quality is managed from the initiation phase of a project or program until its closure phase. Topics covered include continuous improvement cycle, lean production, quality audits, compliance and verification, cost of quality (defects), and workplace health and safety. Successful outcomes can occur when a high specification standard is realised.
|Faculty||Faculty of Society & Design|
1. Practice knowledge needed for effective project quality management on an authentic case study
2. Produce a quality audit and use it to develop a means for managing performance
3. Demonstrate an ability to prepare a defect rectification report as a basis for tactical decision-making
4. Apply new knowledge and skills required for solving problems related to project quality management
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