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SSUD12-116: Project Communications Management May 2022 [Standard]

General information

Strategic decision-making in a projectised organisation is typically driven by an analysis of stakeholder objectives, open communication and risk appetite. This subject explores how communications are managed from the initiation phase of a project or program until its closure phase. Topics covered include team meetings, virtual and colocated teams, cultural awareness, emotional intelligence, conflict communication, and Project Management Information Systems (PMIS). Successful outcomes can occur when trust between the project participants is realised.


Academic unit:Faculty of Society & Design
Subject code:SSUD12-116
Subject title:Project Communications Management
Subject level:Undergraduate
Semester/Year:May 2022
Credit points:10

Delivery & attendance

Delivery mode:


Workload items:
  • Seminar: x12 (Total hours: 36) - Weekly Seminar
  • Personal Study Hours: x12 (Total hours: 84) - Recommended Study
Attendance and learning activities: Attendance each week is necessary to get the best from this subject. It may be difficult to recover if you miss a week. Attendance at each class may be monitored and non-attendance may impact the final mark in this subject. A shared case study is used between this subject and several other related subjects.


Prescribed resources:
  • Hartley, S. (2018). Project management: a practical guide to planning and managing projects. Edition 4, London: Routledge Chapter 9
After enrolment, students can check the Books and Tools area in iLearn for the full Resource List.
[email protected] & Email:[email protected] is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student.

To access these services, log on to the Student Portal from the Bond University website as

Enrolment requirements

Requisites: ?


Restrictions: ?


Assurance of learning

Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.

At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.

Program Learning Outcomes (PLOs)

Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.

Find your program

Subject Learning Outcomes (SLOs)

On successful completion of this subject the learner will be able to:
  1. Practice knowledge needed for effective project communications management on an authentic case study
  2. Produce a team formation plan and use it to develop a means for managing performance
  3. Demonstrate an ability to prepare a project website as a basis for strategic decision-making
  4. Apply new knowledge and skills required for solving problems related to project communications management


Assessment details

TypeTask%Timing*Outcomes assessed
Technical Document § Team formation plan 25% Week 4 1, 2.
Technical Document § Project website 25% Week 9 1, 3.
Paper-based Examination (Closed) Formal examination 50% Final Examination Period 4.
  • § Indicates group/teamwork-based assessment
  • * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
  • C = Students must reach a level of competency to successfully complete this assessment.

Assessment criteria

High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking.
Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas.
Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above.
Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment.
Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines.

Quality assurance

For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.

Study information

Submission procedures

Students must check the [email protected] subject site for detailed assessment information and submission procedures.

Policy on late submission and extensions

A student who has not established a basis for an extension in compliance with University and Faculty policy either by 1) not applying before the assessment due date or 2) by having an application rejected due to failure to show a justifiable cause for an extension, will receive a penalty on assessment submitted after its due date. The penalty will be 10% of marks awarded to that assessment for every day late, with the first day counted after the required submission time has passed. No assessment will be accepted for consideration seven calendar days after the due date. Where a student has been granted an extension, the late penalty starts from the new due date and time set out in the extension.

Policy on plagiarism

The University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.

Bond University utilises Originality Reporting software to inform academic integrity.

Feedback on assessment

Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.

Disability support

If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.

Additional subject information

This subject is a core unit in the Bachelor of Project Management. It primarily addresses Program Learning Outcome #19: demonstrate competence in communications management tools and techniques for strategic decision-making across all phases of the project life cycle.

Subject curriculum

Overview: communications management

1, 2, 4.

An overview of how to plan and manage team meetings

1, 2, 4.

Manage teams with members online and colocated.

1, 2, 4.

Manage teams with diverse cultures

1, 3, 4.

Learn about emotional intelligence and the rising importance of soft skills on projects

1, 3, 4.

Learn how to manage conflict in team communications

1, 3, 4.

Learn about project management information systems (PMIS) used to support projects

1, 3, 4.

Managing communications: initiation

1, 4.

Managing communications: planning

1, 4.

Managing communications: execution

1, 4.

Managing communications: monitoring and controlling

1, 4.

Managing communications: closure

1, 4.
Approved on: Mar 14, 2022. Edition: 1.3