You are viewing this page as a domestic student.
Change to International

You are a domestic student if you are an Australian citizen, a New Zealand citizen or the holder of an Australian permanent visa.

You are an international student whether you are within or outside Australia and you do not meet the domestic student criteria.

COVID-19 (coronavirus): Latest advice for the Bond community.

COMN12-204: Intercultural Communication September 2018 [Standard]

General information

This subject is concerned with the special problem of communication across linguistic and ethnic boundaries. The principal areas covered are: cultural differences in verbal and non-verbal communication; communication problems and ethnocentrism; communication techniques in intercultural situations. The subject draws on a range of examples of actual intercultural communication scenarios to add a practical dimension. This subject focuses on communication in intercultural contexts preparing learners for careers in international and multicultural environments. Cultural constructs are analysed, through the lens of the research and theories from relevant disciplines, in the learner's culture of origin and in a range of other similar and dissimilar cultures. The cultural roots of reality are seen as deriving from the effects of religious, family and historical world views. Language, non-verbal communication, social customs and expected patterns of relationships are examined in relation to interpersonal, business, educational and health care situations. Students actively experience the cultural attitudes and expectations of their classmates as they engage in a journey of cultural understanding. The knowledge and skills developed in the course have immediate relevance to all of us as world travellers and intercultural workers. Students entering the fields of business, teaching, social services and tourism will have opportunities to apply their skills in daily contacts with culturally different groups.


Academic unit:Faculty of Society & Design
Subject code:COMN12-204
Subject title:Intercultural Communication
Subject level:Undergraduate
Semester/Year:September 2018
Credit points:10

Delivery & attendance

Delivery mode:


Workload items:
  • Lecture: x12 (Total hours: 24) - Weekly Lecture
  • Tutorial: x12 (Total hours: 12) - Weekly Tutorial


Prescribed resources:
  • Samovar,L., Porter,R., McDaniel, E., & Roy,C. (2017). Communication Between Cultures. 9th, Boston: CENGAGE LEARNING
After enrolment, students can check the Books and Tools area in iLearn for the full Resource List.
[email protected] & Email:[email protected] is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student.

To access these services, log on to the Student Portal from the Bond University website as

Enrolment requirements

Requisites: ?


Restrictions: ?


Assurance of learning

Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.

At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.

Program Learning Outcomes (PLOs)

Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.

Find your program

Subject Learning Outcomes (SLOs)

On successful completion of this subject the learner will be able to:
  1. Demonstrate a sound knowledge of relevant disciplines, theory and research, and the ability to critically evaluate, manage, reflect on, integrate and apply it in intercultural contexts.
  2. Contribute to their profession and local and international communities as effective leaders and as members of collaborative, cooperative and successful teams.
  3. Communicate effectively with their profession, and the wider local and international community.
  4. Demonstrate an understanding of the standards, ethics and values of their profession and citizenship obligations, in both the local and global context.


Assessment details

TypeTask%Timing*Outcomes assessed
Oral Pitch Presentation of a chosen culture 20% Ongoing 3.
Class Participation Participation in lectures and tutorial is very important in order to benefit from the diversity in the grou 15% Ongoing 2, 4.
Essay Intercultural Issues Essay 30% Week 11 1, 4.
Paper-based Examination (Closed) Final Written Exam 35% Final Examination Period 1, 2.

Pass requirement


  • * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
  • C = Students must reach a level of competency to successfully complete this assessment.

Assessment criteria

High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking.
Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas.
Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above.
Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment.
Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines.

Quality assurance

For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.

Study information

Submission procedures

Students must check the [email protected] subject site for detailed assessment information and submission procedures.

Policy on late submission and extensions

A late penalty will be applied to all overdue assessment tasks unless an extension is granted by the subject coordinator. The standard penalty will be 10% of marks awarded to that assessment per day late with no assessment to be accepted seven days after the due date. Where a student is granted an extension, the penalty of 10% per day late starts from the new due date.

Policy on plagiarism

University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.

Bond University utilises Originality Reporting software to inform academic integrity.

Feedback on assessment

Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.

Disability support

If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.

Subject curriculum

General information. Getting to know you. Lectures are interactive and where possible activities will be included during each 2h session. NO TUTORIALS IN WEEK 1 Chapter 1

Theories of Culture Shock and Reverse Culture Shock

The deep structure of culture

Worldview: Cultural explanations of life and death READING CHAPTER ONLY: Chapter 5: Cultural History

Cultural Values. Roadmaps for behaviour

Culture and Identity. Stereotypes, prejudice, racism and ethnocentrism, featured in Chapter 11, will be examined in the context of this chapter.

TBA. A Guest Lecturer is selected each semester. Activities included.

Verbal Messages. Exchanging ideas through language

Non-Verbal Communication

Intercultural Communication in Contexts: Applications in Business and Education

Chapter 10: Intercultural Communication in Contexts: Applications in Education and Healthcare. Chapter 11: Challenges of Intercultural Communication. Managing differences

Approved on: Apr 13, 2018. Edition: 3.2