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BVMT13-155: Policy, Case Management and Independent Living September 2019 [Standard]

General information

Students will be introduced to the concept of individual case management within broader administrative policies. Questions of responsibility, access to services, decision-making, support requirements, and the possibility of moving towards independent living will be explored with case examples drawn from the field. A major emphasis will be placed upon the legal and ethical issues involved in 'care', and how these need to be balanced with social and funding concerns of the broader community.


Academic unit:Faculty of Society & Design
Subject code:BVMT13-155
Subject title:Policy, Case Management and Independent Living
Subject level:Undergraduate
Semester/Year:September 2019
Credit points:10

Delivery & attendance

Delivery mode:


Workload items:
  • Seminar: x12 (Total hours: 36) - Seminar 1
  • Personal Study Hours: x12 (Total hours: 84) - Recommended Study Hours
Attendance and learning activities: Students are expected to attend and participate in ALL scheduled classes. Students will be asked to work through class activities independently or in group settings so they can practice the skills taught in seminars.


Prescribed resources:
  • Nancy Summers (2012). Fundamentals of Case Management Practice. 4th, USA: Cengage
After enrolment, students can check the Books and Tools area in iLearn for the full Resource List.
[email protected] & Email:[email protected] is the online learning environment at Bond University and is used to provide access to subject materials, lecture recordings and detailed subject information regarding the subject curriculum, assessment and timing. Both iLearn and the Student Email facility are used to provide important subject notifications. Additionally, official correspondence from the University will be forwarded to students’ Bond email account and must be monitored by the student.

To access these services, log on to the Student Portal from the Bond University website as

Enrolment requirements

Requisites: ?


Restrictions: ?


Assurance of learning

Assurance of Learning means that universities take responsibility for creating, monitoring and updating curriculum, teaching and assessment so that students graduate with the knowledge, skills and attributes they need for employability and/or further study.

At Bond University, we carefully develop subject and program outcomes to ensure that student learning in each subject contributes to the whole student experience. Students are encouraged to carefully read and consider subject and program outcomes as combined elements.

Program Learning Outcomes (PLOs)

Program Learning Outcomes provide a broad and measurable set of standards that incorporate a range of knowledge and skills that will be achieved on completion of the program. If you are undertaking this subject as part of a degree program, you should refer to the relevant degree program outcomes and graduate attributes as they relate to this subject.

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Subject Learning Outcomes (SLOs)

On successful completion of this subject the learner will be able to:
  1. Student will name and describe the major Queensland Education and Disability Services policies pertaining to individuals with special needs.
  2. Students will apply a basic case management model for assessing client competencies and needs for service provision to overcome identified difficulties in day-to-day functioning.
  3. Students will name and describe the ethical obligations of case workers in dealing with client needs within the wider family context.


Assessment details

TypeTask%Timing*Outcomes assessed
Essay Case Management Report 50% Week 12 1, 2, 3.
Paper-based Examination (Closed) End of Semester Exam 25% Final Examination Period 1, 2, 3.
Paper-based Examination (Closed) Mid Semester Exam 25% Week 6 (Mid-Semester Examination Period) 1, 2, 3.
  • * Assessment timing is indicative of the week that the assessment is due or begins (where conducted over multiple weeks), and is based on the standard University academic calendar
  • C = Students must reach a level of competency to successfully complete this assessment.

Assessment criteria

High Distinction 85-100 Outstanding or exemplary performance in the following areas: interpretative ability; intellectual initiative in response to questions; mastery of the skills required by the subject, general levels of knowledge and analytic ability or clear thinking.
Distinction 75-84 Usually awarded to students whose performance goes well beyond the minimum requirements set for tasks required in assessment, and who perform well in most of the above areas.
Credit 65-74 Usually awarded to students whose performance is considered to go beyond the minimum requirements for work set for assessment. Assessable work is typically characterised by a strong performance in some of the capacities listed above.
Pass 50-64 Usually awarded to students whose performance meets the requirements set for work provided for assessment.
Fail 0-49 Usually awarded to students whose performance is not considered to meet the minimum requirements set for particular tasks. The fail grade may be a result of insufficient preparation, of inattention to assignment guidelines or lack of academic ability. A frequent cause of failure is lack of attention to subject or assignment guidelines.

Quality assurance

For the purposes of quality assurance, Bond University conducts an evaluation process to measure and document student assessment as evidence of the extent to which program and subject learning outcomes are achieved. Some examples of student work will be retained for potential research and quality auditing purposes only. Any student work used will be treated confidentially and no student grades will be affected.

Study information

Submission procedures

Students must check the [email protected] subject site for detailed assessment information and submission procedures.

Policy on late submission and extensions

A late penalty will be applied to all overdue assessment tasks unless an extension is granted by the subject coordinator. The standard penalty will be 10% of marks awarded to that assessment per day late with no assessment to be accepted seven days after the due date. Where a student is granted an extension, the penalty of 10% per day late starts from the new due date.

Policy on plagiarism

University’s Academic Integrity Policy defines plagiarism as the act of misrepresenting as one’s own original work: another’s ideas, interpretations, words, or creative works; and/or one’s own previous ideas, interpretations, words, or creative work without acknowledging that it was used previously (i.e., self-plagiarism). The University considers the act of plagiarising to be a breach of the Student Conduct Code and, therefore, subject to the Discipline Regulations which provide for a range of penalties including the reduction of marks or grades, fines and suspension from the University.

Bond University utilises Originality Reporting software to inform academic integrity.

Feedback on assessment

Feedback on assessment will be provided to students within two weeks of the assessment submission due date, as per the Assessment Policy.

Disability support

If you have a disability, illness, injury or health condition that impacts your capacity to complete studies, exams or assessment tasks, it is important you let us know your special requirements, early in the semester. Students will need to make an application for support and submit it with recent, comprehensive documentation at an appointment with a Disability Officer. Students with a disability are encouraged to contact the Disability Office at the earliest possible time, to meet staff and learn about the services available to meet your specific needs. Please note that late notification or failure to disclose your disability can be to your disadvantage as the University cannot guarantee support under such circumstances.

Subject curriculum

Ethical and Legal Responsibilities for Human Service Professionals.

Case Management Definitions and Frameworks.

Delivering Client- and Context-Focused Services and Supports.

Establishing Collaborative Relationships with Clients and their Families.

Structures and Strategies for Initial Referral and First Interview.

Testing Procedures for Assessing Client Needs and Competencies – DSM-IV-TR and the Mental Status Exam.

Developing Service Plans and Planning Case Conferences.

Setting up Procedures for Monitoring Service Provision and Tracking Client Progress.

Developing Goals and Objectives with Provider Agencies.

Creation of Hand-Over Tools and Client Summaries.

Developing Forms and Summary Sheets for Case Management Processes.

Strategies for Maintaining Resilient Family Systems as a means of Cohesive Client Support.

Approved on: Jul 10, 2019. Edition: 1.2