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SSUD12-109: Socialising Process Change


Change happens. But implementing sustained improvements to existing organisational processes requires an ability to conceptualise an appropriate response that adds competitive advantage and to deliver an appropriate response that engages a broad range of stakeholders. The technique of benefits realisation forms the framework for process change, and socialising the change is largely about ensuring people are engaged. The ADKAR model is the basis adopted in this subject for implementing sustained improvements and is fundamental to ultimate project success. An innovative mindset is necessary to ensure that change is for the better and resultant ‘change reactions’ are positive. Design thinking is explored as a basis for empathising, defining, ideating, prototyping and testing new solutions. This subject adopts an interactive and authentic learning environment, where students work in teams, with industry partners as clients, to implement proposals for change in real organisational settings.

Subject details

FacultyFaculty of Society & Design
Semesters offered
  • May 2021 [Standard Offering]
  • May 2022 [Standard Offering]
  • May 2023 [Standard Offering]
Study areas
  • Architecture and Built Environment
Subject fees
  • Commencing in 2020: $4,340
  • Commencing in 2021: $3,890

Learning outcomes

1. Build competence in the implementation of change proposals
2. Socialise proposals to solve potential organisational bottlenecks and barriers
3. Work in teams to deliver innovative process solutions
4. Communicate sustained competitive advantage opportunities to organisations and benefits realisation.

Enrolment requirements

Requisites: ?


Restrictions: ?


Subject outlines

Subject dates

Standard Offering
Enrolment opens21/03/2021
Semester start17/05/2021
Subject start17/05/2021
Cancellation 1?31/05/2021
Cancellation 2?07/06/2021
Last enrolment30/05/2021
Withdraw – Financial?12/06/2021
Withdraw – Academic?03/07/2021
Teaching census?11/06/2021