MyBond information

MyBond is designed with students in mind, providing a central point to support your university experience at Bond.

MyBond web portal and mobile application is your main portal for accessing tools, services and software needed for your academic journey, as well as social events, reminders and more.

This hub facilitates single sign on to all systems current students need such as iLearn, eStudent and Library services. 

You can access MyBond once you have been admitted into a program. Important messages are provided here and announcements on extracurricular activities and events around the University. Be sure to regularly check ‘Alerts’ and ‘Announcements’ for updates.

Our Student Advisors can show you how to access MyBond during Orientation. 

Regularly check your Bond University Student email as important University communication regarding your individual enrolment will be via email only.

You should save the MyBond website address as your internet browser homepage or bookmark it as your favourite for single sign on and simple navigation around all Bond University systems and information.

How to access MyBond

There are two ways to access MyBond; we recommend familiarising yourself with both options.

Mobile/tablet

If you are accessing MyBond via a tablet or mobile it is best to download the app onto your device. You can go to the Apple App Store or Google Play and search for ‘MyBond’.

We recommend allowing push notifications on your device. This will help you stay up to date with class reminders, important alerts, and other timely updates. Enable notification previews to view the content of MyBond notifications directly from your locked screen.

Apple store logo on a black background
Google play logo on a black background

 

 

 

Desktop/laptop

Access MyBond through the web portal by opening your browser and going to my.bond.edu.au. This is best for desktop or laptop use. 

Steps for logging into MyBond for the first time:

  1. Ensure you have activated your IT account and have been ‘Admitted’ to your program
  2. Visit the web portal or download the app
  3. Select the ‘Student’ profile
  4. Enter your Bond University credentials: this is your Bond student email address and password (it may take a while to load your data when logging in for the first time)
  5. Authenticate to other services by clicking on tiles such as iLearn and the Library Services and logging into these platforms, then returning to MyBond 
  6. Read over the Tips & Tricks tile to learn more about the app
     

Frequently asked questions

How do I access the MyBond web portal?

To access the web portal: go to https://my.bond.edu.au/

This is best for desktop or laptop use. 

Where do I download the MyBond mobile app? 

Download the MyBond App on your mobile device.

iOS: Apple App Store  

Android: Google Play Store  

How do I sign into the MyBond mobile app? 

Signing into the MyBond app requires logging in through SSO (Single Sign On).    

  • Open the MyBond App  
  • Agree to the Terms of Use  
  • Select the Student Profile
  • Log in using your Bond student email address and password
    • Please Note: It may take a while to load your data when logging in for the first time
  • Authenticate to other services by clicking on tiles such as iLearn and the Library Services and logging into them  
How do I arrange the app? 

You can change the layout of your MyBond app and choose which tiles you want to see when you log in.  

Arranging tiles  

  • On the homepage, go to the top right-hand corner and click on the ellipses
  • Click ‘Arrange’. Press and hold a tile then drag it to your desired location
  • Once you’re happy with the arrangement, click ‘Done’
How do I add new or hide existing tiles? 

To show or hide tiles:  

  • On the homepage, go to the top right-hand corner and click on the ellipses, then click ‘Arrange’
  • Using the left-hand icons, change to list view 
  • Scroll through the list of tiles and select any additional tiles that are greyed out by checking the box 
  • Hide any tiles you don't want by unchecking the box  
  • Click ‘Done’ once complete. Some tiles are mandatory and cannot be hidden. Remember you can use the 'Reset' button in the 'Arrange' feature to go back to the default MyBond layout
How do I customise my home screen? (mobile)
  • Tap the ellipsis (…) on the top right corner
  • Choose Arrange in the drop-down menu
  • The system will display in Grid mode so you can rearrange the tiles by dragging and dropping
  • You can also remove a tile/widget by clicking the X on the tile you want to remove 
How do I add events to my calendar? 
  • On the homepage, click the 'Events' tile
  • Press the ‘heart’ on any event to add it to your ‘favourites’

 

How do I filter events based on tags? 
  • On the homepage, click the Events tile
  • In the top left-hand corner click the filters icon
  • Add a tick to the category or categories you would like to filter for
  • Click ‘Show events’
How do I see what’s on for students? 
  • Click on the Events Tile.  
  • The default view of the Events tile is ‘All Events’
  • To view events by date, click on the calendar icon, select the desired date, and then click the blue 'Show Events' button. You can choose a date range by clicking on a start date and then a finish date
  • To filter Events, click on the filter icon and add a tick to the type of event that interests you. Please note that you can also filter events by Faculty
  • To save an event as a favourite, click the heart in the top right corner of the event box. You can then view all favourites by clicking the heart icon at the top of the page
  • Add an event to your calendar by opening the event and clicking on “Add To My Calendar” button
  • To remove an event from your calendar, open the event; under the event heading, you will see “Added to my Calendar”. Click the cross X to remove the event from your calendar
Tiles are not loading, or the home page is blank 

The app needs to load the first time you use it. It helps if you’re on Wi-Fi instead of using mobile data.

If you’re still having problems, try the following steps:  

  • Make sure the phone is up to date with the latest software updates from Apple or Google  
  • Quit the app in the usual way on your phone by going to the app chooser and swiping it away
  • Log out of the app and back in
  • Delete and reinstall the app on your phone
  • If you’re still having problems, please contact IT Services 
I’m on the web portal and I can’t see any Student tiles; it shows Staff and Alumni

Check that you are in the Student profile and not the Guest Profile.

  • Click the dropdown arrow at the top right of the screen
  • Select Student Profile  
My timetable is showing incorrect lectures or events, what should I do? 

Please delete and reinstall the app.

If the events are still being listed incorrectly, please contact IT Services.

Who can I contact for help with the MyBond app?

Email: [email protected]  

You can send Feedback through the App:  

  • Tap the ellipsis (…) on the top right corner  
  • Select “Send Feedback”  
  • Select “Report a Problem”  
How do I provide feedback? 

On the MyBond App:

  • Go to the top right-hand corner and click on the ellipses (...)    
  • Click ‘Send Feedback’
  • Select the option that’s right for you ‘Leave Feedback’, ‘Tell us an idea’ or ‘Report a problem’
  • Add the details to the box
  • Click ‘Submit’ once complete