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Library Services in Numbers

Are you a data-loving, Library fan?

Below you will find some key performance indicators we collect in the Library.

More library stats are in our Library profile.

  • How big is the library collection of resources?
  • What is the quality rating of our online chat service?
  • How many searches were made in Library Search?

Answers to these and more are in the Library Profile.

Download the Library profile

Library KPIs 2023

Number of student attendances at one-on-one consultation sessions with a Faculty Libriarian. Librarians can provide advice on searching for resources and referencing.

Make an appointment

Faculty librarians also attend classes at the invitation of educators to introduce library concepts, resources and information skills. In 2023, they spoke to 5457 students in class.

% of courses offered each semester that have a Resource List linked to their iLearn site.

Courses with no enrolments, or for individual study units where no list would be expected are excluded.

Guide for students

Guide for educators

Why should I sign in to Library Search?

  • Access to your library account
  • Requesting digital articles and chapters, or loans from other Libraries
  • Additional results from repositories where search is limited to signed in users


Our target is to place 95% of orders within 1 working day of receiving a purchase request from students and staff.

The average turnaround time for availability of purchase requests is 3 days. This includes both print and online resources. Print resources are a small proportion of the total.

Learn about purchase requests

The percentage of University's research outputs available as open access is 50.39.

264,582 downloads from the research portal.


% of borrowers who used self service kiosks or the self service borrowing app on their personal device.

Installing the app on your phone or tablet means you can borrow at the shelves without having to visit the service desks.

Get the app

The majority of requests for resources we do not already have available in the Library are for digitised chapters or journal articles.

The average time to delivery for digital requests is <1 day.

Learn about requesting