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Future Student Advisor

Office of Future Students
Position type:
Full time, fixed term position until December 2022
Position reference no:

About the position

Reporting to the Customer Experience Manager, the position of Future Student Advisor will assist in driving recruitment for the University with a strong focus on consistently delivering premium experiences to enhance conversion.

Future Student Advisors support prospective students and their families with enquiries about studying at Bond University across multiple channels, including phone and digital channels. They leverage their knowledge of the education sector and engage with key stakeholders across the University to provide accurate program advice and support throughout the application process.

About the person:

We are seeking someone who wants to be a part of a team that truly cares about achieving the best outcomes for our future students. You will be an exceptional and confident communicator and have the ability and passion to accurately articulate the value of the Bond University Brand. Other skills include:

  • Ability to prioritise, problem solve, meet deadlines, and follow through to completion of tasks.
  • Highly-developed customer service skills with an innovative approach to go the extra mile and achieve targets
  • Outstanding business and analysis skills.
  • A high level of accuracy and attention to detail

A Bachelor’s degree in a relevant discipline or equivalent experience will be ideal. Additionally working for a premium brand, higher education product knowledge, and/or the ability to speak a second language will be an advantage.

Salary details:

Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site.

Remuneration for the appointment will commence at $68,131 pa plus 10% Superannuation

Additional information:

Position related enquiries can be directed to Ms Christie Bentley, Manager Customer Experience at [email protected]

Application and submission details:

For further details regarding this appointment please reference the position description 

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA)

Bond University is an equal opportunity employer and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Don't miss out

Applications close at 5:00pm, Sunday, 28 November 2021.

Apply now